At a Glance
- Tasks: Join our Customer Service team, solving queries and supporting sales with a customer-first approach.
- Company: C&C Group plc, a leading premium drinks company with iconic brands like Bulmers and Tennent's.
- Benefits: Competitive salary, training opportunities, and a supportive work culture focused on personal growth.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be part of a dynamic team, making a real difference in customer experiences every day.
- Qualifications: Passion for customer service; experience in sales or contact centres is a plus but not essential.
The predicted salary is between 59400 - 72600 £ per year.
C&C Group plc is a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent's. About the roleAs a Sales & Services Executive you will be an integral part of the Customer Service team, with a customer-focused attitude and strong communication style. As the main contact for all Customer Service enquiries and issues, you'll have the ability to quickly identify a solution and implement the action required to reach a resolution. You'll also be responsible for capturing customer orders accurately and efficiently, utilising various methods, as well as being an effective support function for the Sales Teams, able to deal with all levels of customers including high profile, high value or specialist accounts..Accurately and efficiently complete all system-based transactions required to support the workload of the department and in line with Business requirementsApply logical approach to customer issues to bring about appropriate resolutions and to liaise with the relevant departments on outputsResolves queries in the best interest of both the customer and the companyTo carry out any reporting requirements as necessaryConsistent demonstration of positive, role model behaviourTo proactively seek to improve personal performance through training programmes, coaching sessions and other development opportunitiesAbility to communicate effectivelyDemonstrate flexibility by assisting and supporting other areas of the department and business as and when requiredDevelop good working relationships with all other areas of the businessAbout youWe are looking for someone that's passionate about customer service, you'll be confident in communicating effectively with our customers, have great attention to detail and a keen interest in problem solving. Ideally, you will have previous experience in sales, customer service or a contact centre, however this is not essential if you have a natural flair for providing a positive experience with customers and are keen to learn on the job. About usOperating through the Matthew Clark, Bibendum, Tennent's and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves. C&C Group plc is a premium drinks company which owns, manufactures, markets, and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. C&C Group's portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent's, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, and Orchard Pig. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together. We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. Diversity of experience and skills combined with passion is a key to delivering on our mission. Please let us know if you require accommodations during the interview process. For help, please contact our Talent Acquisition Team at careers@candcgroup.
Sales Director & Board Member in Bristol employer: C&C Group
C&C Group, located in the vibrant heart of Glasgow, is an exceptional employer that champions a culture of trust and collaboration. With a commitment to employee development and sustainability, we offer robust training opportunities and a supportive environment where your contributions directly impact our success in the drinks industry. Join us to be part of a team that not only understands the Scottish hospitality landscape but also prioritises the well-being of our people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Director & Board Member in Bristol
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Director & Board Member at C&C Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including C&C Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Director & Board Member. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Director & Board Member in Bristol
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for C&C Group:When writing your cover letter, make sure to tailor your message specifically for C&C Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at C&C Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show C&C Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show C&C Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with C&C Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.