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- Tasks: Assist in providing top-notch admin support and customer care.
- Company: Join one of the UK's largest drinks wholesalers with over 200 years of experience.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team dedicated to supporting the drinks trade and sustainability.
- Qualifications: Experience in administration, strong communication skills, and a passion for service are essential.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We’re a team of drinks industry obsessives, driven by supporting the trade – day in and night out. Passion paired with unparalleled industry insight mean we’re always moving forward, collaborating with our customers to understand the needs of their business and to ensure we’re supporting their future growth. We are one of the UK’s largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs. With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters.
About the role
To assist in providing efficient, professional and customer focused administration support to the CI & Admin Manager/Team Leader and Depot Management Team. The job holder will help facilitate the depot continuous improvement, stock integrity and admin, with responsibility for the delivery of cost, service, compliance, people KPIs – in line with company and legal standards and requirements.
Key Accountabilities
- To act as first point of contact at Reception.
- Answering incoming calls, providing the first line of the customer care function.
- To accurately amend and despatch customer orders as and when required.
- Carry out and maintain an accurate filing system for all relevant company documentation.
- Adhere to “Off licence” legislation whilst carrying out an “Off licence” sale.
- Support and cover administration tasks for other departments when required.
- Ensure the Depot and office environment is maintained, including stationary and ensuring the office environment is kept in a safe and hygienic manor.
- Any other administration tasks required.
- Ensure compliance with all quality and legal documentation and standards.
About you
- Experience in an Administration role within a fast moving and changing work environment such as FMCG or logistics
- Passionate about providing a premium service
- Bookkeeping & time management skills
- Proven track record in delivering within set targets with an understanding of cost and control management
- Able to multi-task in a pressured environment and work to tight deadlines
- Highly motivated and driven in maintaining the highest standards in quality and Health & Safety
- Effective communication skills – able to communicate effectively at all levels with good verbal and written English
- Must be flexible with work patterns as the role may require reception cover at peak workload period
- Positive approach and completion of any reasonable task requested by the management team
About Us
Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.
From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.
We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.
We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at All applications need to come through the candidate portal
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CI & Admin Assistant employer: C&C Group Plc
Contact Detail:
C&C Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CI & Admin Assistant
✨Tip Number 1
Familiarise yourself with the drinks industry and the specific brands mentioned in the job description. Understanding the products and services offered by C&C Group will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your experience in fast-paced environments, especially in FMCG or logistics. Be prepared to share specific examples of how you've successfully managed multiple tasks under pressure, as this is crucial for the CI & Admin Assistant role.
✨Tip Number 3
Demonstrate your customer service skills by preparing anecdotes that showcase your ability to handle inquiries and resolve issues effectively. This will be key since you'll be the first point of contact at Reception.
✨Tip Number 4
Show your enthusiasm for sustainability and the company's ESG vision. Research their initiatives and be ready to discuss how you can contribute to their mission of delivering joy while respecting people and the planet.
We think you need these skills to ace CI & Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, particularly in fast-paced environments like FMCG or logistics. Emphasise your skills in customer service, time management, and any bookkeeping experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the drinks industry and your commitment to providing premium service. Mention specific examples of how you've successfully managed multiple tasks under pressure in previous roles.
Highlight Compliance Knowledge: Since the role involves adherence to legal standards, mention any experience you have with compliance and quality documentation. This will demonstrate your understanding of the importance of these aspects in the role.
Showcase Communication Skills: Effective communication is key for this position. In your application, provide examples of how you've communicated effectively at all levels in past roles, both verbally and in writing. This could include handling customer inquiries or collaborating with team members.
How to prepare for a job interview at C&C Group Plc
✨Show Your Passion for the Industry
Make sure to express your enthusiasm for the drinks industry during the interview. Share any relevant experiences or knowledge you have about the sector, as this will demonstrate your commitment and understanding of the role.
✨Highlight Your Administration Skills
Be prepared to discuss your previous experience in administration roles, especially in fast-paced environments. Provide specific examples of how you've successfully managed tasks like filing systems, customer orders, and compliance with legal standards.
✨Demonstrate Effective Communication
Since the role involves being the first point of contact at Reception, showcase your communication skills. Practice clear and concise responses to common questions, and be ready to explain how you would handle customer inquiries professionally.
✨Prepare for Multi-tasking Scenarios
Expect questions about how you manage multiple tasks under pressure. Think of examples where you've successfully juggled various responsibilities, particularly in a busy environment, and be ready to share these stories.
