At a Glance
- Tasks: Support and enhance our iTrent HR systems with hands-on configuration and troubleshooting.
- Company: Join a forward-thinking company dedicated to HR technology innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Diverse workplace encouraging applicants from all backgrounds.
- Why this job: Make a real impact by improving HR processes and data quality.
- Qualifications: Experience with iTrent and advanced reporting skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an experienced iTrent Technical Support Specialist to support our HR systems function. This is a hands‑on role focused on system configuration, integrations, and ensuring the stability and security of our iTrent environment.
About the Role
- Manage and enhance iTrent, including upgrades, integrations, and troubleshooting
- Streamline and automate reporting and HR processes
- Act as a key contact for system and data queries across HR
- Support delivery of the HR technology roadmap and system projects
- Identify trends, improve data quality, and support strategic decision-making
- Build and deliver insightful HR reports and dashboards (Power BI, Business Objects, Excel)
- Create documentation, user guides, and deliver training across the business
- Ensure data integrity, compliance, and security of HR systems
About You
- Strong experience managing HRIS (iTrent essential)
- Experience improving systems, processes, and data quality
- Advanced reporting skills (Business Objects, Power BI, Excel)
- Confident working with HR data, analytics, and dashboards
- Strong stakeholder engagement and communication skills
- High attention to detail with the ability to manage multiple priorities
Desirable
- Experience with HR system implementations or integrations
- Knowledge of SQL or Python
- Background in FMCG or complex, multi‑site environments
Equal Opportunity
We encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
iTrent Technical Support Specialist in Bristol employer: C&C Group Plc
As an iTrent Technical Support Specialist, you will thrive in a dynamic and inclusive work environment that prioritises employee growth and development. Our company offers comprehensive training opportunities, a collaborative culture, and the chance to work on impactful HR technology projects that drive strategic decision-making. Located in a vibrant area, we provide a supportive atmosphere where your contributions are valued, and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land iTrent Technical Support Specialist in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to iTrent and HR systems. We can even role-play with a friend to boost our confidence and nail those tricky scenarios.
✨Tip Number 3
Show off your skills! Bring examples of reports or dashboards you've created, especially if they relate to Power BI or Excel. This will help us demonstrate our advanced reporting skills in action.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace iTrent Technical Support Specialist in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with iTrent and HRIS systems. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Reporting Skills:Since advanced reporting skills are key for this role, include examples of your work with Power BI, Business Objects, or Excel. We love seeing how you’ve used these tools to drive insights in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at C&C Group Plc
✨Know Your iTrent Inside Out
Make sure you brush up on your iTrent knowledge before the interview. Understand its functionalities, recent updates, and common troubleshooting issues. Being able to discuss specific examples of how you've managed or enhanced iTrent in previous roles will show your expertise.
✨Showcase Your Reporting Skills
Since advanced reporting skills are crucial for this role, prepare to discuss your experience with tools like Power BI, Business Objects, and Excel. Bring along examples of insightful reports or dashboards you've created, and be ready to explain how they supported decision-making in your past roles.
✨Engage with Stakeholders
Highlight your experience in stakeholder engagement during the interview. Be prepared to share examples of how you've communicated complex data or system changes to non-technical colleagues. This will demonstrate your ability to bridge the gap between technical and non-technical teams.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in managing HRIS and how you would approach them. Practising these scenarios can help you articulate your thought process clearly during the interview.
