Driver\'s Mate

Driver\'s Mate

Birmingham Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist drivers with deliveries to pubs, clubs, and restaurants while ensuring safety and customer satisfaction.
  • Company: Join C&C Group, a leading drinks wholesaler with over 200 years of industry experience.
  • Benefits: Enjoy a generous salary, extra holiday options, pension scheme, and discounts on various products.
  • Why this job: Experience daily adventures in a dynamic environment with opportunities for career growth and development.
  • Qualifications: Must be able to lift heavy items, work well in a team, and have strong organisational skills.
  • Other info: Diversity is valued; all backgrounds are encouraged to apply, and accommodations are available during interviews.

The predicted salary is between 24000 - 33600 £ per year.

We are a team of drinks industry obsessives, driven by supporting the trade – day in and night out. Passion paired with unparalleled industry insight means we are always moving forward, collaborating with our customers to understand the needs of their business and to ensure we are supporting their future growth. We are one of the UK's largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs. With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters.

Join our team as a Driver's Mate at one of our regional depots, where you'll embark on daily adventures assisting our Drivers with deliveries to renowned pubs, clubs, hotels, and restaurants throughout the region. In return, you'll receive fantastic benefits and the chance to advance your career in an exciting organisation with bold plans for the future!

Due to the handling of alcohol, you must meet the minimum age requirement to handle these products and enter customer premises.

About the role

Collaborating closely with our drivers to transport our beverages to various pubs, clubs, bars, and restaurants across the country, where each day brings new experiences. Engaging in a variety of tasks, including map navigation, assisting with loading, and unloading, aiding with tricky manoeuvres, and managing paperwork. Prioritising safety above all else and maintaining a professional and friendly demeanour with customers. Operating from one of our numerous regional depots, all conveniently located with excellent road access and onsite parking facilities. Interacting with customers to review their delivery orders, ensuring accuracy, addressing any concerns they may have, and resolving issues such as missing items.

About you
  • The ability to handle heavy lifting.
  • Readiness to take initiative and work effectively as part of a team.
  • Dedication to delivering exceptional customer service.
  • Strong organisational skills and a willingness to acquire new skills.
  • Exceptional numerical and literacy skills.
  • Proficiency in utilising hand-held technology for capturing order queries.
What we provide:
  • Generous salary
  • Additional week's holiday purchase option
  • Contributory Pension Scheme
  • Discretionary Bonus Scheme
  • Life Assurance
  • Benefits scheme offering vouchers, discounts, and more.
  • Excellent working environment with opportunities for development

Operating through the Matthew Clark, Bibendum, Tennent's and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves. Together we grow, brew, manufacture, market, and deliver some of the world's favourite drinks. From grass to glass, and everything in between. C&C Group plc is a premium drinks company which owns, manufactures, markets, and distributes a unique portfolio of beer and cider brands in its home markets and across the globe.

C&C Group's portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent's, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.

We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.

We also recognise that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

Driver\'s Mate employer: C&C Group Plc

C&C Group is an exceptional employer, offering a vibrant work culture that values collaboration and customer service. As a Driver's Mate, you'll enjoy generous benefits, including a contributory pension scheme and opportunities for career advancement within one of the UK's largest drinks wholesalers. With a commitment to sustainability and employee development, C&C Group fosters an inclusive environment where your skills and passion can truly thrive.
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Contact Detail:

C&C Group Plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Driver\'s Mate

✨Tip Number 1

Familiarise yourself with the local area and key delivery routes. Knowing your way around will not only help you assist the driver more effectively but also impress during any discussions about your suitability for the role.

✨Tip Number 2

Demonstrate your customer service skills in any interactions you have prior to the interview. Whether it's through networking or casual conversations, showing that you can engage positively with customers will set you apart.

✨Tip Number 3

Highlight your teamwork abilities by sharing examples of past experiences where you've successfully collaborated with others. This is crucial for a role that involves working closely with drivers and other team members.

✨Tip Number 4

Be prepared to discuss your physical fitness and ability to handle heavy lifting. This is an essential part of the job, so demonstrating your readiness to meet this requirement will be beneficial.

We think you need these skills to ace Driver\'s Mate

Heavy Lifting
Teamwork
Customer Service
Organisational Skills
Numerical Skills
Literacy Skills
Map Navigation
Problem-Solving
Attention to Detail
Communication Skills
Proficiency in Hand-held Technology
Initiative
Safety Awareness
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Driver's Mate. Familiarise yourself with the tasks involved, such as assisting drivers, handling deliveries, and maintaining customer relations.

Tailor Your CV: Highlight relevant experience in your CV that showcases your ability to handle heavy lifting, work as part of a team, and deliver exceptional customer service. Use specific examples to demonstrate your skills.

Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the drinks industry and your commitment to safety and customer service. Mention why you want to work for this company and how you can contribute to their goals.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at C&C Group Plc

✨Know the Company

Before your interview, take some time to research the company and its values. Understanding their commitment to sustainability and customer service will help you align your answers with their mission.

✨Demonstrate Teamwork Skills

As a Driver's Mate, you'll be working closely with drivers and customers. Be prepared to share examples of how you've successfully collaborated in a team environment and handled challenges together.

✨Showcase Your Customer Service Experience

Since this role involves interacting with customers, highlight any previous experience you have in customer service. Discuss how you resolved issues and ensured customer satisfaction in past roles.

✨Prepare for Practical Questions

Expect questions related to handling heavy lifting, navigating routes, and managing paperwork. Think about scenarios where you've demonstrated these skills and be ready to discuss them in detail.

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