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- Tasks: Support employee relations across the UK and Ireland, managing complex cases and fostering positive workplace relationships.
- Company: C&C Group is a leading drinks company known for iconic brands like Bulmers and Magners.
- Benefits: Enjoy a hybrid work model with opportunities for professional development and collaboration.
- Why this job: Join a dynamic team, make a real impact on employee relations, and enhance your HR expertise.
- Qualifications: Experience in employee relations, knowledge of UK & Irish legislation, and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
C&C Group Greater Bristol Area, United Kingdom
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C&C Group Greater Bristol Area, United Kingdom
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Direct message the job poster from C&C Group
C&C Group plc is a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent’s.
Please note the successful applicant will be working a hybrid pattern, looking to find an individual that can work out of our Bristol or Birmingham offices a few days a week and travel where required across sites.
About the Role
In this role, you will be working as a senior member of a collaborative team of ER Specialists supporting the diverse organisational functions within the C&C Group plc across the UK and Ireland. The Senior ER Specialist will champion best practices and foster positive employment relationships between our colleagues and the organisation through inclusive, proactive and pragmatic employee relation practices including organisational policies and procedures. Working closely with the HR Advice Manager and deputising for them in their absence.
A technical expert in the wide range of legal provisions that apply across the UK & Ireland in managing employee relations, ensuring the revision and continuous development of policies and procedures to maintain compliance with employment legislation. Harness trusted relationships with key stakeholders across the organisation, providing tailored advice on the resolution of complex employee relation matters in end to end case management.
Accountable for communicating key legislative changes to people managers, supporting their development through coaching and the facilitation of training enhancing capability and minimising risk. Contribute to a culture of continuous improvement working closely with the HR Business Partnering Team and other HR Functions, focusing on partnership, delivery and shared learning.
Key Responsibilities
- Provide tailored advice and guidance to managers across a range of complex employee relations matters.
- Take ownership of casework from initial report through to completion, coaching managers to achieve good solutions.
- Minimise risk to the organisation by ensuring employee relation practices are accordance with legislation and company policies whilst balancing operational requirements.
- Developing working practices for case management, improving service delivery and legal compliance.
- Provide direct and in person support for complex and high risk cases where necessary.
- Collaborate with HR Business Partners on Organisational change projects including; reorganisation, redundancy and TUPE programmes.
- Accountable for ensuring organisational engagement in meaningful consultation with colleagues and compliance with legislative requirements.
- Lead the development, engagement and implementation of policies and procedures to support the organisations compliance with external legislation and regulations.
- Responsible for maintaining and revising current documentation
- Build effective working relationships within the internal stakeholders, representing the function and delivering high-quality professional services.
- Welcome challenge and varying opinions in all interactions, seeking to find the best solution and considering varying views across the organisation.
- Coach and support managers in complex people management matters including; performance management, disciplinary, absence management, capability and grievance processes to ensure compliance to both company policy and employment legislation as well as mitigate risk.
- Host regular stakeholder engagement conversations with key business functions to discuss HR metrics, trends and current employee relations matters.
- Liaise with ACAS, WRC, Employment Tribunal and/or external legal counsel regarding dispute resolution matters, collaborating with HR Business Partners and Stakeholders at each stage of the process.
- Collaborate with third party providers such as Occupational Health and other medical services to support Manager in seeking information and guidance.
- Maintain accurate up to date records on all employee relations matters within the case log.
- Keep abreast of changes to UK and Irish employment legislations and best practice supporting the organisation to maintain legal compliance and enhance the employment relationship.
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.
About You
- Specialist employment relations knowledge within a fast-paced environment.
- Proven ability of supporting high volume employee relation case management.
- Leadership experience of a Team Leader/ Supervisory level
- Vast experience in handling complex, high risk and sensitive employee relations matters.
- Applied knowledge of UK & Irish employment legislation.
- Experience supporting restructuring, redundancy, changing contractual terms & TUPE.
- Experience managing employment tribunal and WRC proceedings.
- Trained or experience mediator able to support with mediation sessions or advise on conflict resolution
- Experience leading medium-large HR projects and working collaboratively with colleagues in a center of excellence/shared service environment.
- Ability to build trusted relationships with key stakeholders
- Confident delivery skills, able to communicate information and mange challenge
- Collaborative specialist able to work as within a team environment
- Pragmatic, able to assess risk and provide pragmatic solutions
- Skilled in managing high volumes of employee relations matters and prioritising focus
- Excellent communication and influencing skills with strong attention to detail
- Curious, question the norm and seek to proactively improve practices
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Human Resources
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Industries
Food & Beverages
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Senior ER Specialist employer: C&C Group
Contact Detail:
C&C Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ER Specialist
✨Tip Number 1
Familiarise yourself with the specific employment legislation relevant to the UK and Ireland. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and best practices in employee relations.
✨Tip Number 2
Network with current or former employees of C&C Group, especially those in HR or employee relations roles. They can provide valuable insights into the company culture and expectations for the Senior ER Specialist position.
✨Tip Number 3
Prepare to discuss your experience with complex employee relations cases during the interview. Be ready to share specific examples that highlight your problem-solving skills and ability to manage high-risk situations effectively.
✨Tip Number 4
Showcase your leadership experience by discussing any projects where you led a team or collaborated with multiple stakeholders. Highlight how you fostered positive relationships and achieved successful outcomes in challenging scenarios.
We think you need these skills to ace Senior ER Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations, particularly in managing complex cases and understanding UK & Irish employment legislation. Use specific examples that demonstrate your expertise and achievements in similar roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for employee relations and how your skills align with the responsibilities of the Senior ER Specialist role. Mention your experience in coaching managers and handling high-risk cases, as well as your ability to foster positive relationships within an organisation.
Showcase Your Knowledge: Demonstrate your understanding of current employment legislation and best practices in your application. Highlight any specific training or certifications you have that relate to employee relations, mediation, or conflict resolution.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a role that involves legal compliance and documentation.
How to prepare for a job interview at C&C Group
✨Know Your Employment Legislation
As a Senior ER Specialist, you'll need to demonstrate a solid understanding of UK and Irish employment legislation. Brush up on key legal provisions and be prepared to discuss how they apply to employee relations scenarios.
✨Showcase Your Case Management Skills
Be ready to provide examples of your experience in managing complex employee relations cases. Highlight specific situations where you successfully navigated challenges and achieved positive outcomes for both the organisation and employees.
✨Emphasise Collaboration
C&C Group values teamwork, so be sure to illustrate your ability to work collaboratively with HR Business Partners and other stakeholders. Share instances where you facilitated successful partnerships to enhance employee relations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Practice articulating your thought process and the steps you would take to resolve complex employee relations issues.
