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- Tasks: Coordinate maintenance tasks, manage job requests, and keep clients updated.
- Company: CC Cousins offers top-notch facilities maintenance across Kent and London.
- Benefits: Enjoy a competitive salary, pension scheme, and holiday entitlement.
- Why this job: Join a dynamic team and make a real impact in facilities management.
- Qualifications: Experience in facilities maintenance and strong communication skills are preferred.
- Other info: Full-time hours with a flexible schedule and supportive work culture.
The predicted salary is between 20800 - 36400 £ per year.
Salary up to £26,000. Salary review at probation. Hours: Full Time - 8am - 5pm.
ABOUT US/ THE ROLE:
About CC Cousins: Rooted in traditional values and committed to delivering a comprehensive, personal service, CC Cousins is your premier choice for complete facilities maintenance solutions. We proudly serve the commercial and retail sectors across Kent, London, and the Home Counties, offering a wide range of services including drainage, plumbing, civil engineering, electrical work, landscaping, and everything in between.
We are currently seeking a highly organised and proactive Facilities Maintenance Administrator to join our Reactive Trades Team. In this key role, you will act as the central point of coordination, responsible for:
- Raising job requests and managing quoted works
- Ensuring RAMS (Risk Assessments and Method Statements) are completed prior to site commencement
- Keeping both clients and engineers informed with timely updates
- Managing permits and compliance documentation
This is a great opportunity for someone who thrives in a fast-paced environment and is passionate about delivering excellent service and support.
Primary Duties of the Facilities Maintenance Administrator:
- Work closely with Fabric Contracts Assistant
- Plan and Schedule in Quoted jobs for specific trades daily
- Advise clients with regards to date of attendance and realistic time frames, dictated by trade and availability
- Complete All RAMS for Quoted Works and any reactive where client has requested
- Manage Materials Delivery and check material delivery min 24 hours prior to job commencement date
- Answer telephone calls from Engineers to assist with on-site queries
- Liaise and respond to client queries, escalating to the contracts manager or client relations manager if needed
- Complete Requisites on internal CRM systems
- Create Fire Door Reports shared with Fabric Planned Assistant
- Complete All Permits of work
Previous experience within the Facilities Maintenance Industry is highly advantageous.
Skills Required:
- Strong communication skills
- A confident ability to resolve problems
- Excellent typing with attention to detail
- Able to work as part of a team or alone when required
- Ability to flex between workflows dependent on business demand
- A knowledge of the construction/facilities management industry
- Previous experience in a trade environment
Hours of work: Monday to Friday 8am - 5pm / Monday to Thursday 8am - 5pm and Friday 8am - 4pm, alternating weekly. Pension scheme offered. Holiday at statutory plus bank holidays.
Locations
Facilities Maintenance Administrator in Rochester, Kent employer: CC Cousins Ltd
Contact Detail:
CC Cousins Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Maintenance Administrator in Rochester, Kent
✨Tip Number 1
Familiarise yourself with the facilities maintenance industry, especially the specific services offered by CC Cousins. Understanding their operations will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Highlight your organisational skills and ability to manage multiple tasks effectively. In a fast-paced environment like this, demonstrating your capability to juggle various responsibilities will set you apart.
✨Tip Number 3
Prepare to discuss your experience with RAMS and compliance documentation. Being knowledgeable about these processes will show that you are ready to hit the ground running in this role.
✨Tip Number 4
Emphasise your communication skills, particularly in liaising with clients and engineers. Being able to convey information clearly and effectively is crucial for the Facilities Maintenance Administrator position.
We think you need these skills to ace Facilities Maintenance Administrator in Rochester, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities maintenance or administration. Emphasise skills such as communication, problem-solving, and attention to detail, which are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific duties from the job description that you are excited about and how your background makes you a great fit.
Highlight Relevant Experience: In your application, clearly outline any previous experience in facilities maintenance or related fields. Use specific examples to demonstrate your ability to manage tasks like scheduling jobs and handling client queries.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at CC Cousins Ltd
✨Know the Company Inside Out
Before your interview, make sure to research CC Cousins thoroughly. Understand their values, services, and the sectors they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Your Organisational Skills
As a Facilities Maintenance Administrator, organisation is key. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. Highlight your ability to prioritise and stay on top of deadlines.
✨Showcase Your Communication Skills
Strong communication is essential for this role. During the interview, practice clear and concise communication. Be ready to explain how you've effectively liaised with clients and team members in previous roles, especially in resolving issues or providing updates.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would handle them. This could include managing client expectations or dealing with unexpected delays in job schedules.
