At a Glance
- Tasks: Coordinate schedules and manage customer activities in a dynamic environment.
- Company: Join a supportive team in Glasgow with a focus on collaboration.
- Benefits: Salary up to £29,000, competitive benefits, and career progression opportunities.
- Other info: Enjoy a proactive work culture with a commitment to safety.
- Why this job: Be the backbone of operations and ensure smooth day-to-day activities.
- Qualifications: Experience in planning, strong communication, and organisational skills required.
Are you organised, detail-oriented, and experienced in coordinating schedules and customer activities? We are seeking a Planner to join a busy and supportive team.
Key Responsibilities:
- Receive and manage calls in support of sales and service activities, ensuring enquiries are handled professionally and any issues are resolved efficiently.
- Plan and schedule engineers’ daily workloads in a logical, cost-effective, and timely manner.
- Assign and distribute jobs to engineers, escalating ongoing issues where necessary.
- Maintain clear communication with clients, engineers, and colleagues to ensure work is completed to the required standard.
- Support general administrative duties, including record-keeping, reporting, and updating job management systems.
- Monitor workloads and proactively plan ahead to ensure smooth day-to-day operations.
Requirements:
- Proven experience in a planning or coordination role with a strong customer service focus.
- Excellent telephone manner and professional communication skills.
- Strong organisational, time management, and multitasking abilities.
- Ability to prioritise tasks and work under pressure to meet deadlines.
- Computer literate with experience using planning or job management systems.
- Team player with a proactive and positive approach.
- Awareness of health and safety procedures and commitment to working safely.
Salary & Benefits:
- Salary up to £29,000 DOE
- Competitive benefits package
- Opportunities for professional development and career progression
- Company pension
- On site parking
Planner in Uddingston employer: CBW Staffing Solutions
Join our dynamic team in Glasgow as a Planner, where your organisational skills will be valued in a supportive work environment. We offer a competitive salary of up to £29,000, alongside a comprehensive benefits package and opportunities for professional development, ensuring you can grow your career while contributing to our commitment to excellent customer service. With on-site parking and a focus on teamwork, we create a positive atmosphere that empowers our employees to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Planner in Uddingston
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to planning and scheduling. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your organisational skills during the interview! Bring along a portfolio that highlights your previous planning projects, schedules you've created, or any relevant reports. This will demonstrate your attention to detail and proactive approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Planner in Uddingston
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Planner, your organisational skills are key! Make sure to highlight any relevant experience in coordinating schedules or managing workloads. We want to see how you can keep things running smoothly!
Communicate Clearly:Since you'll be dealing with clients and engineers, it's super important to demonstrate your communication skills. Use clear and professional language in your application to show us you can handle calls and enquiries like a pro.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Planner role. We love seeing how your experience aligns with what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CBW Staffing Solutions
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Planner. Brush up on your experience with scheduling and coordinating activities, as well as any job management systems you've used. This will help you answer questions confidently and show that you're the right fit for the role.
✨Show Off Your Communication Skills
Since this role involves a lot of communication with clients and engineers, practice articulating your thoughts clearly. You might want to prepare examples of how you've handled customer enquiries or resolved issues in the past. This will demonstrate your professional telephone manner and ability to maintain clear communication.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. Think of specific instances where you've successfully juggled multiple responsibilities or planned ahead to ensure smooth operations. This will highlight your strong organisational abilities, which are crucial for the Planner position.
✨Emphasise Teamwork and Proactivity
The company is looking for a team player with a positive approach. Share examples of how you've collaborated with colleagues or contributed to a team project. Also, mention any proactive steps you've taken in previous roles to improve processes or resolve issues before they escalate.
