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- Tasks: Lead service and maintenance for commercial refrigeration across diverse sites.
- Company: Reputable company known for high-quality service and energy-efficient solutions.
- Benefits: Competitive salary, overtime pay, company van, and 25 days holiday.
- Other info: Dynamic work environment with potential for UK-wide travel.
- Why this job: Join a hands-on role with opportunities for career growth and client interaction.
- Qualifications: F-Gas qualified with experience in refrigeration and air conditioning.
An exciting opportunity has become available for an experienced and self-motivated Senior Refrigeration Engineer / Service Manager to take ownership of service, maintenance, and breakdown operations across a varied commercial portfolio including hospitals, restaurants, hospitality venues, offices, and mixed-use commercial buildings. The company has built a strong reputation for delivering high-quality service, maintenance, and energy-efficient solutions across a wide range of commercial environments.
This is a hands-on role, working predominantly on the tools while also supporting the wider service operation and maintenance team. The successful candidate will provide technical support to service engineers, assist with troubleshooting and diagnostics, prepare quotations for maintenance agreements and remedial works, and support the administration team with scheduling and resource allocation to ensure efficient service delivery and high customer satisfaction. The role will involve delivering high-quality service and maintenance across commercial sites from North London down to the South Coast. While the majority of work is regional, there may occasionally be a requirement for UK-wide travel, with accommodation provided where necessary.
Hours of Work
- 40-hour week (08:00am – 17:00pm)
- 1-in-7 call-out rota
Key Responsibilities
- Service, maintenance, and reactive breakdown repair of commercial refrigeration and air conditioning systems
- Fault finding, diagnostics, and technical troubleshooting across a range of refrigeration and HVAC plant
- Carrying out planned preventative maintenance (PPM) tasks
- Providing technical support and guidance to service engineers
- Preparing quotations for maintenance agreements, remedial works, and required parts/services
- Supporting daily coordination activities including scheduling, resource allocation, and client communication
- Attending emergency call-outs as part of a 1-in-7 rota
- Completing all relevant documentation and service reports accurately
- Ensuring compliance with F-Gas regulations and health & safety standards
- Maintain strong client relationships and consistently deliver high standards of workmanship
About You
- F-Gas Category 1 qualified
- City & Guilds / NVQ Level 3 in Refrigeration & Air Conditioning (or equivalent)
- Full UK driving licence
- Comfortable working independently across multiple sites
- Professional, reliable, and client-focused
- Flexible to travel when required (hotel accommodation provided for UK-wide works)
What’s on Offer
- Up to £65,000 basic salary depending on experience
- Paid door to door
- Overtime available at enhanced rates
- Company van and fuel card
- Phone, tablet, specialist tools, PPE, and full uniform provided
- Sick pay
- 25 days holiday + Bank Holidays
- Career progression and development opportunities
Please send your CV to Katie at CBW Staffing Solutions for more information.
Service Manager (Refrigeration) employer: CBW Staffing Solutions
Contact Detail:
CBW Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (Refrigeration)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the refrigeration and HVAC industry. Attend local events or trade shows, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, bring along examples of your work or case studies that highlight your experience in service management and technical troubleshooting. This will help you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to refrigeration systems and service management. Think about how your past experiences align with the responsibilities mentioned in the job description, and be ready to discuss them confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Service Manager (Refrigeration)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Service Manager role. Highlight your hands-on experience with refrigeration systems and any relevant qualifications like F-Gas certification.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of your past work in service management and how you've delivered high-quality service in commercial settings.
Showcase Your Technical Skills: Since this role involves troubleshooting and diagnostics, be sure to mention your technical expertise. Talk about the types of refrigeration and HVAC systems you've worked on and any successful projects you've led.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at CBW Staffing Solutions
✨Know Your Stuff
Make sure you brush up on your technical knowledge about refrigeration and HVAC systems. Be ready to discuss specific troubleshooting scenarios or maintenance tasks you've handled in the past. This will show that you're not just a manager but also a hands-on expert.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams, resolved conflicts, or improved service delivery. Highlight your ability to support and guide engineers while maintaining high standards.
✨Understand the Company Culture
Research the company’s reputation for service quality and energy-efficient solutions. Be prepared to discuss how your values align with theirs and how you can contribute to maintaining their high standards across various commercial environments.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of real-life situations where you had to make quick decisions during breakdowns or emergencies. This will demonstrate your capability to handle the pressures of the role.