At a Glance
- Tasks: Manage contracts and support a high-performing team in Facilities Management.
- Company: Join a leading FM service provider in a prestigious West London location.
- Benefits: Competitive salary up to £40,000 and permanent role with career growth.
- Other info: Monday to Friday hours with opportunities for overtime.
- Why this job: Take ownership of a dynamic role and make a real impact in a unique environment.
- Qualifications: 2+ years in Service & Maintenance, strong CAFM systems knowledge.
The predicted salary is between 40000 - 40000 £ per year.
Are you an experienced Contract Support professional seeking a fresh challenge within the Facilities Management (FM) sector? Looking for an opportunity to join a forward-thinking company on a unique site in West London? If so, we’d love to hear from you.
CBW Staffing Solutions are currently recruiting on behalf of a well-established building services provider for a Senior Contract Support to be based at a prestigious site in Gunnersbury, West London. This is a fantastic permanent opportunity to join a high-performing team and take ownership of a dynamic and varied role.
Role Details:
- Location: Gunnersbury, West London
- Contract Type: Permanent
- Working Hours: Monday to Friday | 08:00 – 17:00
Key Responsibilities:
- Minimum 2 years’ experience within a demanding Service & Maintenance environment
- Confident user of CAFM systems and understanding of PPM/reactive processes
- Coordinate and manage PPM and reactive works to meet contractual and company SLAs
- Oversight of P&L performance on large commercial contracts
- Provide hands-on support to the Contract Manager across all works and contract-related tasks
- Conduct detailed audits to ensure compliance and enable smooth invoicing processes
- Track all reactive and additional works to ensure completion within agreed timeframes
- Responsible for raising quotes based on Contract Manager costing sheets
- Serve as the main point of contact for all PPM-related coordination, tracking monthly hours and ensuring timely closure
- Liaise with engineers and subcontractors to maintain high standards of work
- Adaptable, well-organised, and capable of multitasking in a deadline-driven environment
- Produce clear and detailed reports using Microsoft Excel and Word
- Support invoicing processes to ensure transparency and timely billing
- Willingness to work overtime when required
Key Requirements:
- Strong working knowledge of CAFM systems
- Excellent attention to detail and due diligence
- Financial acumen with experience managing budgets and invoicing
- Proficiency in Microsoft Word, Excel, and Outlook
- Excellent communication and interpersonal skills
- Previous experience working within Facilities Management
- Ability to manage engineers and subcontractor relationships effectively
We think you need these skills to ace Senior Contract Support Administrator
CAFM Systems
PPM Processes
Reactive Maintenance Coordination
P&L Performance Oversight
Audit Compliance
Invoicing Processes
Quote Management
