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- Tasks: Be the friendly face of our historic organisation, greeting visitors and managing enquiries.
- Company: Join a prestigious building in Edinburgh's city centre, known for its rich history.
- Benefits: Earn £13.00 per hour with holiday pay; potential for permanent role.
- Why this job: Perfect for those who love customer service and want to work in a vibrant environment.
- Qualifications: Previous front-of-house or customer service experience is essential; strong communication skills required.
- Other info: Temporary role until June, with the possibility of extension.
Part time Receptionist - Prestige Edinburgh City Centre Building (EH8)
Temporary with a view to permanent
£13.00 per hour PAYE
Hours of work: Monday to Friday 10.00 - 14.00
CBW are seeking a professional, courteous, and well-organised Receptionist to be the first point of contact at our historic organisation. This is a pivotal front-of-house role requiring exceptional communication skills and a high standard of customer service to ensure all visitors are welcomed and supported efficiently.
Key Responsibilities:- Greet and assist all visitors, guests, and members with professionalism and courtesy
- Manage incoming calls, emails, and general enquiries, directing them appropriately
- Maintain a clean, presentable, and well-organised reception area
- Coordinate room bookings and liaise with facilities as required
- Provide administrative support to internal departments including mail distribution and document handling
- Assist with event support, visitor passes, and security procedures
- Manage courier and postal deliveries efficiently
- Act as a point of contact for general building and service enquiries
- Previous experience in a front-of-house, customer service, or receptionist role
- Excellent interpersonal and communication skills, both verbal and written
- Strong IT proficiency, including MS Office (Outlook, Word, Excel)
- Professional appearance and demeanor with a proactive and positive attitude
- Ability to manage multiple tasks calmly and efficiently under pressure
- High level of discretion and confidentiality
- Experience working in a receptionist role previously
- Knowledge of room booking or visitor management systems
This is a temporary position until the end of June; however, there is scope that this position will be extended. £13.00 PAYE plus holiday pay.
Receptionist - Part time employer: CBW Staffing Solutions
Contact Detail:
CBW Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part time
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding the culture of the organisation will help you tailor your approach during any interviews or interactions, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role requires exceptional interpersonal abilities, consider role-playing common receptionist scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Prepare to discuss your previous experience in customer service. Think of specific examples where you demonstrated professionalism and handled challenging situations effectively, as these will resonate well with the hiring team.
✨Tip Number 4
Dress appropriately for the interview. A professional appearance is crucial for a front-of-house role, so make sure you present yourself well to create a positive first impression.
We think you need these skills to ace Receptionist - Part time
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Professional CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or receptionist roles. Emphasise your communication skills and any relevant IT proficiency, particularly with MS Office.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how you've successfully managed front-of-house duties or provided excellent customer service in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at CBW Staffing Solutions
✨Showcase Your Communication Skills
As a receptionist, exceptional communication is key. During the interview, demonstrate your ability to articulate clearly and listen actively. Use examples from previous roles where you successfully managed customer interactions.
✨Highlight Your Organisational Abilities
This role requires strong organisational skills. Be prepared to discuss how you manage multiple tasks efficiently. Share specific instances where you coordinated schedules or handled administrative duties effectively.
✨Demonstrate Professionalism
First impressions matter, especially in a front-of-house role. Dress appropriately and maintain a professional demeanor throughout the interview. This will reflect your understanding of the importance of a receptionist's role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios such as handling difficult visitors or managing a busy reception area. Think through your responses to show how you would handle these situations calmly and efficiently.
