Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic helpdesk team, coordinating schedules and managing client communications.
- Company: Join a leading maintenance provider in a supportive and growing environment.
- Benefits: Enjoy a competitive salary, hybrid work, and opportunities for skill development.
- Other info: Work 4 days on, 4 days off with excellent career progression opportunities.
- Why this job: Make a real impact while developing your leadership skills in a vibrant team.
- Qualifications: Experience in facilities management and strong leadership abilities required.
The predicted salary is between 35000 - 35000 £ per year.
CBW Staffing Solutions are currently recruiting for an experienced Facilities Helpdesk Team Leader on behalf of a leading maintenance provider based in East London. This is a fantastic opportunity to join a supportive and growing team where you will have the opportunity to progress and develop your skills within the business.
Key Details:
- Location: Canary Wharf
- Salary: £35,000 per annum
- Working Hours: 4 Days on 4 Days Off - 12 Hr Shift 19.00-7.00
- Contract Type: Full-time, Permanent
- Work Arrangement: Hybrid
Role Overview:
As a Helpdesk Team Leader, you will play a crucial role in supporting the day-to-day operations of the Facilities and Maintenance Helpdesk Team. You will be responsible for coordinating engineer schedules, managing internal systems, handling client communications, and processing financial documents such as purchase orders and quotations. You will apply effective team supervision and leadership qualities while maintaining aspects of the department's hard and soft facilities services.
Key Responsibilities:
Liaising with clients, engineers, and internal teams.
Facilities Helpdesk Team Leader- Night Shift in London employer: CBW Staffing Solutions
Contact Detail:
CBW Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Team Leader- Night Shift in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in being part of their team at Canary Wharf.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve successfully led a team or resolved conflicts. This will help you shine during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for passionate individuals to join our growing team.
We think you need these skills to ace Facilities Helpdesk Team Leader- Night Shift in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Facilities Helpdesk Team Leader role. Highlight any relevant leadership experience and your ability to manage schedules and client communications.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the night shift role. Mention your passion for facilities management and how you can contribute to our supportive team.
Showcase Your Communication Skills: As a Helpdesk Team Leader, communication is key. In your application, demonstrate your ability to liaise effectively with clients and engineers. Use clear and concise language to show us you mean business!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at CBW Staffing Solutions
✨Know Your Stuff
Make sure you understand the role of a Facilities Helpdesk Team Leader inside out. Familiarise yourself with the key responsibilities like coordinating schedules and managing client communications. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves team supervision, be ready to discuss your leadership style and past experiences. Think of specific examples where you've successfully led a team or resolved conflicts. This will demonstrate your capability to manage the Helpdesk Team effectively.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult client or managing a last-minute schedule change. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or the team dynamics. This shows that you're not just interested in the job, but also in how you can fit into their environment and contribute to the team's success.