At a Glance
- Tasks: Manage commercial maintenance contracts and lead maintenance teams across Central London.
- Company: Established building maintenance contractor that values its staff.
- Benefits: Competitive salary up to £75K, remote work options, and career growth opportunities.
- Other info: Dynamic role with strong focus on client satisfaction and team leadership.
- Why this job: Join a stable company and make a real impact in the commercial building maintenance industry.
- Qualifications: Electrical or mechanical qualifications and experience managing multi-site businesses.
The predicted salary is between 75000 - 75000 € per year.
Leading FM Service Provider in Central London is looking to recruit a Contract Manager to work across a portfolio of commercial contracts. The ideal candidate will have a strong technical background, providing first-class customer service while managing and motivating maintenance teams.
The role involves:
- Reporting directly to the Area General Manager.
- Managing and growing a small portfolio of commercial properties.
- Maintaining long-term relationships with existing clients and identifying new business opportunities.
- Working hours are Monday to Friday, 8-5, with the option to work from home as needed.
Main duties include:
- Ensuring client satisfaction levels are consistently high, leading to contract development.
- Maintaining an in-depth knowledge of the contract for internal monthly review meetings.
- Meeting contractual KPIs/SLAs.
- Attending strategic contractual/operational meetings with clients as required.
- Ensuring timely completion of all reactive and PPM works orders.
- Providing leadership and management to the site team.
Applicants must meet the following criteria:
- Recognised apprenticeship and fully electrically or mechanically qualified (e.g., C&G, HNC/HND).
- Proven experience in managing multi-site businesses.
- Financial understanding including P&L and budgets.
- Ability to prioritise and solve problems under pressure with innovative solutions.
- Strong people management skills.
- Excellent written and verbal communication skills.
Contract Manager – Remote/Hybrid, Multi-Site FM Leader in London employer: CBW Staffing Solutions
Join a leading FM service provider that truly values its employees and fosters a supportive work culture. With a focus on professional growth, this role offers the opportunity to manage a diverse portfolio of commercial contracts in the vibrant setting of Central London, while enjoying the flexibility of remote/hybrid working arrangements. Benefit from long-term client relationships and a commitment to excellence, ensuring your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager – Remote/Hybrid, Multi-Site FM Leader in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the FM industry and let them know you're on the hunt for a Contract Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its contracts. Show them you understand their business and how you can contribute to client satisfaction and contract growth. Tailor your answers to highlight your experience with KPIs and SLAs.
✨Tip Number 3
Practice your people management skills! Be ready to discuss how you've led teams in the past, especially in high-pressure situations. Share specific examples that demonstrate your ability to motivate and organise maintenance teams effectively.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Contract Manager – Remote/Hybrid, Multi-Site FM Leader in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing commercial maintenance contracts and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've ensured client satisfaction and managed teams effectively. We love a good story!
Show Off Your Technical Skills:Since we're looking for someone with a strong technical background, don't hold back! Mention your qualifications and any relevant experience that showcases your ability to manage multi-site businesses and understand P&L and budgets.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at CBW Staffing Solutions
✨Know Your Contracts Inside Out
Make sure you have a solid understanding of the contracts you'll be managing. Brush up on key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role. This will not only show your expertise but also demonstrate your commitment to client satisfaction.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in previous roles. Think about specific challenges you faced and how you overcame them. This will help illustrate your ability to manage site teams effectively, which is crucial for this position.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with budgets, P&L statements, and financial management. Highlight any instances where you improved financial performance or managed costs effectively. This will reassure the interviewers that you can handle the financial responsibilities of the role.
✨Practice Problem-Solving Scenarios
Anticipate questions about how you would handle specific challenges in contract management. Prepare to discuss innovative solutions you've implemented in the past. This will showcase your ability to think on your feet and prioritise tasks under pressure, which is essential for success in this role.
