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- Tasks: Coordinate schedules and manage customer activities in a dynamic environment.
- Company: Join a supportive team in Glasgow with a focus on collaboration.
- Benefits: Salary up to £28,000, competitive benefits, and career progression opportunities.
- Why this job: Be the backbone of operations and ensure smooth day-to-day activities.
- Qualifications: Experience in planning, strong communication, and organisational skills required.
- Other info: Enjoy a proactive work culture with on-site parking and a company pension.
The predicted salary is between 16800 - 28000 £ per year.
Are you organised, detail-oriented, and experienced in coordinating schedules and customer activities? We are seeking a Planner to join a busy and supportive team.
Key Responsibilities
- Receive and manage calls in support of sales and service activities, ensuring enquiries are handled professionally and any issues are resolved efficiently.
- Plan and schedule engineers’ daily workloads in a logical, cost-effective, and timely manner.
- Assign and distribute jobs to engineers, escalating ongoing issues where necessary.
- Maintain clear communication with clients, engineers, and colleagues to ensure work is completed to the required standard.
- Support general administrative duties, including record-keeping, reporting, and updating job management systems.
- Monitor workloads and proactively plan ahead to ensure smooth day-to-day operations.
Requirements
- Proven experience in a planning or coordination role with a strong customer service focus.
- Excellent telephone manner and professional communication skills.
- Strong organisational, time management, and multitasking abilities.
- Ability to prioritise tasks and work under pressure to meet deadlines.
- Computer literate with experience using planning or job management systems.
- Team player with a proactive and positive approach.
- Awareness of health and safety procedures and commitment to working safely.
Salary & Benefits
- Salary up to £28,000 DOE
- Competitive benefits package
- Opportunities for professional development and career progression
- Company pension
- On site parking
Planner/Scheduler in Glasgow employer: CBW Staffing Solutions
Contact Detail:
CBW Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner/Scheduler in Glasgow
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Planner/Scheduler role and be ready to share specific examples.
✨Tip Number 3
Don’t forget to ask questions during the interview! It shows you're engaged and helps you figure out if the company is the right fit for you. Think about what you want to know about the team dynamics or daily responsibilities.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re a great fit for the Planner/Scheduler position.
We think you need these skills to ace Planner/Scheduler in Glasgow
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational abilities in your application. We want to see how you can manage schedules and keep everything running smoothly, so share examples of how you've done this in the past!
Communicate Like a Pro: Since communication is key for this role, ensure your written application reflects your professional tone. Use clear and concise language, and don’t forget to mention any experience you have in customer service!
Tailor Your Application: Take a moment to customise your application for us. Mention specific experiences that relate to the responsibilities listed in the job description, like planning workloads or managing calls. It shows you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CBW Staffing Solutions
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Planner/Scheduler. Brush up on your experience with scheduling and customer service, as these will be crucial in demonstrating your fit for the role.
✨Show Off Your Organisational Skills
Be ready to discuss specific examples of how you've managed schedules or coordinated activities in the past. Use the STAR method (Situation, Task, Action, Result) to clearly outline your achievements and how they relate to the job.
✨Communicate Like a Pro
Since excellent communication is vital for this role, practice articulating your thoughts clearly and confidently. Prepare to answer questions about how you handle difficult conversations or resolve issues with clients and colleagues.
✨Demonstrate Your Team Spirit
This position requires a team player attitude, so be prepared to share examples of how you've collaborated with others in previous roles. Highlight your proactive approach and willingness to support your teammates to ensure smooth operations.
