At a Glance
- Tasks: Manage healthcare contracts, ensuring high client satisfaction and overseeing technical aspects.
- Company: Established building maintenance contractor with a focus on healthcare.
- Benefits: Competitive salary up to £73k plus £5k car allowance and flexible working options.
- Other info: Dynamic role with opportunities for professional growth and teamwork.
- Why this job: Join a stable company and lead a team in a meaningful healthcare environment.
- Qualifications: Fully qualified in electrical/mechanical fields with healthcare management experience.
Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing healthcare contracts? Would you like to have the flexibility to work from the Kent based office or client's London premises? If so, this could be the role for you...
One of the established names in the commercial building maintenance industry is looking to recruit a Senior Contract Manager to work on a healthcare contract based in London. They are looking for a senior manager with a strong technical understanding and a healthcare background who will be able to provide a first class customer service and be able to organise, manage and motivate their team.
Two to three days a week will be spent working out of the Kent office with travel to each of the locations as and when needed. The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:
- Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the contract responsibilities.
- Oversee all technical aspects of the contract making sure downtime is a minimum.
- Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
- Ensure contractually agreed KPIs / SLAs are met.
- Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
- Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
- Provide leadership and management to the site team as necessary.
Applicants for this role must be able to meet the following criteria:
- Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.
- Proven experience and involvement in managing healthcare maintenance businesses.
- A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
- Must be a team player committed to working in a quality and professional environment.
- Strong people management skills.
- Excellent written and verbal communication skills.
Senior Contract Manager in Dartford employer: CBW Staffing Solutions
Join a leading name in the commercial building maintenance sector, where your expertise as a Senior Contract Manager will be valued and rewarded. With a flexible work environment between our Kent office and client sites in London, we offer a supportive culture that prioritises employee growth and development. Enjoy competitive benefits, including a generous salary package and car allowance, while contributing to high-quality service in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Contract Manager in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and building maintenance sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its contracts. Understand their values and how they operate in the healthcare sector. This will help you tailor your answers and show them you’re genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams and managed projects in the past. Highlighting your experience in maintaining high client satisfaction levels will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get on it!
We think you need these skills to ace Senior Contract Manager in Dartford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Contract Manager role. Highlight your experience in managing healthcare contracts and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've ensured client satisfaction and managed teams effectively in the past.
Showcase Your Technical Skills:Since this role requires a strong technical understanding, don’t forget to mention your qualifications and any relevant technical experience. We’re keen to see how you can oversee the technical aspects of our contracts!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CBW Staffing Solutions
✨Know Your Contracts Inside Out
Make sure you have a solid understanding of the contracts you've managed in the past, especially in healthcare. Be ready to discuss specific KPIs and SLAs you've met or exceeded, as this will show your expertise and commitment to client satisfaction.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead and motivate a team. Think about times when you successfully resolved conflicts or improved team performance. This will demonstrate your capability to manage the site team effectively.
✨Be Ready for Technical Questions
Brush up on your technical knowledge related to building maintenance, particularly in healthcare settings. Expect questions about how you handle downtime and ensure compliance with contractual obligations. Being well-prepared will help you stand out.
✨Communicate Clearly and Confidently
Practice your verbal communication skills, as you'll need to articulate your thoughts clearly during the interview. Use concise language and be prepared to discuss your experience in a way that showcases your professionalism and quality focus.
