At a Glance
- Tasks: Support clients, manage invoicing, and drive engineering teams to meet service level agreements.
- Company: Leading maintenance service provider in London with a strong reputation.
- Benefits: Competitive salary of £38,000, career progression, and a supportive work environment.
- Other info: Full-time office role with opportunities for innovation and growth.
- Why this job: Join a dynamic team and make a real impact in a well-known industry.
- Qualifications: Experience in administration and strong communication skills required.
The predicted salary is between 38000 - 38000 £ per year.
CBW are currently recruiting for an experienced Contract Support Administrator looking to take on the next challenge in their career. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within the company. If you are looking for progression and a new challenge within a well-known company in the industry, this is your chance to apply!
The client is looking for a temp to perm candidate to start immediately or would consider a candidate looking for a permanent position. Working hours are 08:00am - 17:00pm, Monday - Friday (Full time in the office).
Key duties and responsibilities:
- Providing support to the client and answering calls and emails in a professional and timely manner.
- Determining the nature and priority of faults based on information provided by the client.
- Financial Administration - Invoicing and Budget Reports.
- Raising Purchase Orders.
- Dealing with Subcontractors and closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
- Managing the supply chain and driving them to attend within required SLA’s.
- Driving the engineering team to attend to all callouts within required SLA’s.
- Obtaining a comprehensive understanding of the scope of the contract and ensuring that all work is carried out in accordance with the contract scope.
- Raising and assigning work orders to relevant resources.
- Actively identifying and implementing innovation across the contract to enhance performance and continue to meet client expectations.
- Promoting and maintaining office culture throughout teams.
- Monitoring calls received from the customer through to call completion and updating records.
- Allocation of internal engineers to call outs and maintenance visits.
- Ensuring QHSE documentation is maintained and readily available using company systems.
- Managing system as a key user on site including PPM records, reactives and reporting.
- Maintaining people records such as new starters, leavers, general staff changes, contact details, etc.
- Effective communication with all levels of internal teams and external customers.
- Familiarity with daily operations and the specific scope of the contract.
- Undertaking any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager.
Please send your CV to Claire at CBW Staffing Solutions for more information.
Contract Support Administrator | SLA & Invoicing employer: CBW Staffing Solutions
Join a leading maintenance service provider in London, where your career as a Contract Support Administrator can flourish. With a strong emphasis on employee growth and a supportive work culture, this company offers competitive salaries, opportunities for progression, and a collaborative environment that values innovation and teamwork. Experience the satisfaction of contributing to a well-respected organisation while enjoying the benefits of a full-time role with a clear path for advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support Administrator | SLA & Invoicing
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Contract Support Administrator role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who’s genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on common questions related to financial administration, invoicing, and managing supply chains, so you can showcase your skills confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Contract Support Administrator | SLA & Invoicing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Support Administrator role. Highlight your experience in financial administration, invoicing, and managing supply chains. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills:Since effective communication is key in this role, don’t forget to showcase your ability to handle calls and emails professionally. Share examples of how you've successfully communicated with clients or teams in the past.
Highlight Your Problem-Solving Abilities:We love candidates who can think on their feet! Include examples of how you've determined priorities and resolved issues quickly. This will show us that you can handle the fast-paced environment we work in.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you started on your journey with us!
How to prepare for a job interview at CBW Staffing Solutions
✨Know the Contract Inside Out
Before your interview, make sure you thoroughly understand the scope of the contract you'll be supporting. Familiarise yourself with the key duties and responsibilities listed in the job description, as this will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Contract Support Administrator, effective communication is crucial. Prepare examples of how you've successfully managed client interactions or resolved issues in the past. This will highlight your ability to handle calls and emails professionally, which is a key part of the role.
✨Demonstrate Financial Acumen
Since the role involves financial administration, be ready to discuss your experience with invoicing, budget reports, and purchase orders. Bring specific examples of how you've managed financial tasks in previous roles, as this will show your potential employer that you can handle the financial aspects of the job.
✨Emphasise Team Collaboration
The job requires working closely with site teams and subcontractors, so it's important to convey your teamwork skills. Think of instances where you've collaborated effectively with others to achieve a common goal, and be prepared to share these stories during your interview.
