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- Tasks: Manage calls and support the facilities function in a dynamic environment.
- Company: Join a leading FM company known for its vibrant team culture.
- Benefits: Enjoy a competitive salary of £28,000 and a supportive work environment.
- Why this job: This role offers hands-on experience in facilities management and a chance to grow your skills.
- Qualifications: Helpdesk experience and general administration skills are essential; CAFM knowledge is a plus.
- Other info: Office-based role with Monday to Friday hours; immediate start available.
The predicted salary is between 22400 - 33600 £ per year.
Are you an experienced FM administrator looking for a new challenge? Are you looking to broaden your experience within the FM sector? If so this may be the role for you! CBW has an exciting new opportunity for a Helpdesk Administrator to join a leading FM company. This role is based in Dartford, with the client looking for someone with a relevant admin/facilities background. You will be joining a vibrant team in a fast-paced environment that rewards your hard work.
Hours of Work / Details:
- 08:00am to 17:00pm Monday to Friday (Office based)
- £28,000
- Maternity Cover
- Immediate
Key responsibilities:
- Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
- Check and maintain FM Helpdesk Inbox
- Schedule reactive and help desk call outs.
- Review jobs received during the working day and allocate accordingly to Engineers.
- Process purchase orders and invoices
- Issuing and closing planned and reactive maintenance visits
- Inputting data
- Support the Office & Contract Managers in the administration & delivery of departmental objectives
- Attending to queries should they arise
- General administration support
- Assign tasks via CAFM system (Concept)
- Raising Corrective maintenance tasks following on from PPM completed tasks
- Organisation of day-to-day work to ensure that all key tasks are fulfilled
Requirements:
- Helpdesk Experience
- Experience in FM
- General Administration
- CAFM knowledge
- Able to commit to a Perm role
- Have the right to work in the UK
- IT Proficient
Please send your CV to Stacey at Cbw Staffing Solutions for more information!
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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Contract Administrator employer: CBW Staffing Solutions
Contact Detail:
CBW Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Administrator
✨Tip Number 1
Familiarise yourself with the CAFM system, particularly Concept, as it's a key part of the role. Understanding how to assign tasks and manage maintenance requests will give you an edge during the interview.
✨Tip Number 2
Brush up on your helpdesk experience by reviewing common scenarios you might encounter in facilities management. Being able to discuss specific examples of how you've handled queries or issues will demonstrate your capability.
✨Tip Number 3
Network with professionals in the FM sector, especially those who work in Dartford. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss your organisational skills and how you prioritise tasks in a fast-paced environment. The role requires managing multiple responsibilities, so showcasing your ability to stay organised will be crucial.
We think you need these skills to ace Contract Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in facilities management and administration. Use keywords from the job description, such as 'Helpdesk Experience' and 'CAFM knowledge', to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are interested in the Contract Administrator position. Mention specific experiences that relate to the responsibilities listed, such as managing helpdesk queries or processing purchase orders.
Showcase Your IT Proficiency: Since the role requires IT proficiency, mention any relevant software or systems you are familiar with, especially if you have experience with CAFM systems. This will show that you can hit the ground running.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at CBW Staffing Solutions
✨Know Your FM Basics
Brush up on your knowledge of facilities management (FM) principles and practices. Be prepared to discuss how your previous experience aligns with the responsibilities of a Contract Administrator, especially in handling helpdesk functions and maintenance scheduling.
✨Showcase Your Admin Skills
Highlight your administrative skills during the interview. Be ready to provide examples of how you've successfully managed tasks like processing purchase orders, handling invoices, or using CAFM systems in past roles.
✨Demonstrate Communication Skills
Since the role involves receiving and returning phone calls, effective communication is key. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you handle queries and support team members.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and specific challenges the team faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
