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- Tasks: Lead a dedicated engineering team to ensure top-notch maintenance in a prestigious commercial property.
- Company: Join a leading Facilities Management service provider in the heart of London.
- Benefits: Competitive salary up to £75,000 and opportunities for professional growth.
- Why this job: Make a real impact by managing iconic buildings and enhancing client satisfaction.
- Qualifications: Qualified in engineering with experience in FM service delivery and team management.
- Other info: Dynamic role with a focus on quality, safety, and client relationships.
The predicted salary is between 60000 - 75000 £ per year.
Fantastic opportunity to join a leading Facilities Management service provider, managing a prestigious multi‑tenanted commercial property in the heart of Central London. CBW are currently seeking an experienced Contract Manager to take ownership of the hard services delivery across an iconic, recently refurbished commercial building.
You’ll be responsible for leading a dedicated on‑site engineering team, consisting of a team of four, ensuring all maintenance activities are carried out to the highest standards and the building operates smoothly on a day‑to‑day basis.
Hours of work: Monday to Friday - 08:00am to 17:00pm
Key duties & responsibilities:
- Report directly to the Operations Manager
- Manage agreed KPI and SLA's
- Responsible for managing the company's H&S and environmental performance on the contract
- Plan and implement building shutdowns and complex client project works
- Responsible for managing the company's quality procedures on site
- Recruitment of any new staff
- Responsible for the development of all staff, which will include annual appraisals
- Manage staff absenteeism and be responsible for disciplinary issues
- Management of client relationships on a daily basis
- Management of all reports
- Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue
- Offer technical support to both the client and the engineering team
- Responsible for the permit system
- Attend client meetings
- Financial understanding/experience (P&L etc)
Requirements:
- Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher
- Experience of service delivery across a mobile commercial portfolio (Hard Services)
- Previous experience of managing an FM engineering team
- A proven track record in commercial building maintenance
- Ability to communicate both verbally and in writing with all levels of staff and clients
- Ability to manage and prioritise a demanding and varying workload
- Excellent communication and customer service skills
Please send your CV to Katie at CBW Staffing Solutions for more information.
Contract Manager in City of London employer: CBW Staffing Solutions
Contact Detail:
CBW Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their values and recent achievements. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for Contract Managers, and don’t forget to highlight your experience in managing teams and client relationships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Contract Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing engineering teams and delivering hard services, as well as any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved service delivery or managed client relationships. This helps us see the impact you've made in previous roles.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through. A bit of warmth can go a long way in making your application stand out. Remember, we’re looking for someone who fits into our team culture!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at CBW Staffing Solutions
✨Know Your Stuff
Make sure you brush up on your engineering knowledge, especially in electrical or mechanical disciplines. Be ready to discuss specific projects you've managed and how you ensured high standards in service delivery.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on staff development, handling absenteeism, and resolving disciplinary issues.
✨Understand the Financials
Familiarise yourself with P&L statements and how they relate to contract management. Be prepared to discuss how you've managed budgets and financial performance in previous roles.
✨Client Relationship Management
Think about your experience in managing client relationships. Be ready to share examples of how you've maintained client satisfaction and identified additional business opportunities that increased revenue.
