At a Glance
- Tasks: Manage key commercial properties and ensure top-notch customer service.
- Company: Established building maintenance contractor with a strong reputation.
- Benefits: Competitive salary up to £85k plus an attractive package.
- Other info: Monday to Friday role with opportunities for career growth.
- Why this job: Lead a dynamic team and make a real impact in Central London.
- Qualifications: Electrical or mechanical qualifications and experience managing multi-site contracts.
The predicted salary is between 45000 - 50000 £ per year.
Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing multi-site contracts? One of the established names in the commercial building maintenance industry is looking to recruit an experienced Account Manager to look after a number of key commercial properties in and around Central London.
Based out of their head office in the City, the company is looking for a manager who will be able to provide a first class customer service and be able to organise, manage and motivate their team. The role will also be reporting directly to the business unit director and will be responsible for managing a number of key commercial buildings in Central London. Time will be spent based on each of the locations with the option to work from their head office when needed. The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:
- Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.
- Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
- Ensure contractually agreed KPIs / SLAs are met.
- Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
- Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
- Provide leadership and management to the site team as necessary.
Applicants for this role must be able to meet the following criteria:
- Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.
- Proven experience and involvement in managing multi site businesses.
- Strong financial understanding of P&L and budgets.
- A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
- Committed to providing clients a high quality and professional environment.
- Strong people management skills.
- Excellent written and verbal communication skills.
Account Manager in City of London employer: CBW Staffing Solutions
Join a leading name in the commercial building maintenance sector, where your expertise as an Account Manager will be valued and rewarded. With a strong focus on employee development, a supportive work culture, and the opportunity to manage key commercial properties in vibrant Central London, this role offers a unique chance to thrive in a dynamic environment. Enjoy competitive remuneration, a comprehensive benefits package, and the flexibility of working from both client sites and the head office, all while contributing to high standards of customer service and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in City of London
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like CBW Staffing Solutions.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like CBW Staffing Solutions, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like CBW Staffing Solutions and may help you secure that full-time position sooner!
We think you need these skills to ace Account Manager in City of London
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at CBW Staffing Solutions.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Account Manager role at CBW Staffing Solutions. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at CBW Staffing Solutions
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at CBW Staffing Solutions.
