At a Glance
- Tasks: Lead a customer-focused helpdesk team and manage maintenance operations.
- Company: CBW Staffing Solutions, known for its professional and supportive work culture.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Join a fast-paced office where your contributions truly matter.
- Why this job: Make a real difference by enhancing customer service and team performance.
- Qualifications: Leadership experience and strong communication skills are essential.
The predicted salary is between 42556 - 52012 £ per year.
CBW Staffing Solutions is seeking a Facilities Helpdesk Manager for its Basildon operation, delivering a professional, customer-focused helpdesk service.
The role demands leadership to drive performance, manage escalations and ensure adherence to KPIs and SLAs within a busy office-based environment.
You will oversee reactive and planned maintenance, coordinate contractors, and develop the team to maintain high service levels.
A focus on communication and continuous improvement is essential.
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Facilities Helpdesk Leader: Customer-Centric Ops (Basildon) employer: CBW Staffing Solutions
CBW Staffing Solutions is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. With competitive salaries and opportunities for career progression, particularly in management roles, employees are encouraged to thrive in their careers while enjoying the flexibility of working across multiple locations in Enfield and London.
