Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead hard FM services in a prestigious London building, ensuring client satisfaction and operational excellence.
- Company: Join a leading FM Service Provider at one of London's iconic locations near Liverpool Street.
- Benefits: Enjoy a competitive salary up to £95K, annual bonus, and 26 days holiday.
- Why this job: This role offers growth opportunities, a dynamic environment, and the chance to make a real impact.
- Qualifications: Must be technically qualified in M&E with experience in commercial building maintenance.
- Other info: Work Monday to Friday, 08:00am to 17:00pm, managing a high-performing on-site team.
The predicted salary is between 72000 - 95000 £ per year.
Account Director – Hard FM Provider – Central London – 90K Would you like to work at one of the most recognised and established FM companies in Central London? Have you got a proven track record with the commercial building services industry, ideally managing trophy buildings? If so please read on… An excellent opportunity has arisen to join one of the leading companies in the facilities industry. They currently maintain a number of high end maintenance contracts in and around Central London and are looking for an experienced Account Director to head up one of their most prestigious and well recognised contracts. There is an excellent relationship with the client and the contract is on a long term arrangement. The main purpose of the job will be to ensure that operational and technical operations are maintained to a very high standard and also contractual obligations are met. The total value of the contract is around the £3 million mark and the teams on site consists of around 20 staff. The main duties will also include: Manage all financial budgets, P&L and technical issues. Manage agreed KPI and SLA’s. Responsible for managing the company’s H&S and environmental performance on site. Plan and implement building shutdowns and complex client project works. Responsible for managing the company’s quality procedures on site. Recruitment of any new staff required on sites. Responsible for the technical development of all staff, which will include annual appraisals. Management of client relationships on a daily basis. Management of all reports. Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.Applicants for this role must be able to demonstrate the following: Qualified in electrical or mechanical engineering discipline; C&G, HNC, HND or higher. Proven background in understanding of budgets and P&L. Strong technical engineering understanding. Previous experience of managing large engineering teams. Experience of managing large 24/7 sites. Experience of service delivery in high profile buildings. Ability to communicate both verbally and in writing with all levels of staff and clients. Ability to manage and prioritise a demanding and varying workload. Ability to deliver projects on time and on budget.The package for this role includes: Salary up to 90k. 25 days holiday. Healthcare Pension Bonus
Account Director employer: CBW Staffing Solutions
Contact Detail:
CBW Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Network with professionals in the facilities management sector, especially those who have experience in hard services. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Research the specific FM service provider you’re applying to. Understand their values, recent projects, and client base. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 3
Prepare to discuss your previous experiences in managing high-profile contracts. Be ready to share specific examples of how you've successfully led teams, managed budgets, and improved service delivery in past roles.
✨Tip Number 4
Showcase your leadership skills by discussing how you’ve developed and motivated teams in the past. Highlight any training or succession planning initiatives you’ve implemented, as this aligns with the role's requirement for building a high-performing on-site team.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hard FM services and commercial building maintenance. Emphasise any previous roles as a Senior Account Manager or Operations Manager, and include specific achievements that demonstrate your leadership and technical qualifications.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Showcase your ability to manage client relationships, financial control, and operational delivery. Use specific examples from your past experiences to illustrate your skills and how they align with the role.
Highlight Relevant Qualifications: Ensure you clearly state your engineering qualifications (C&G, HNC, HND or higher) in your application. This is crucial for demonstrating your technical expertise, which is essential for the Account Director position.
Showcase Soft Skills: In your application, emphasise your communication, negotiation, and influencing skills. These are vital for the role, especially in managing client expectations and leading a high-performing team. Provide examples of how you've successfully navigated challenging situations in the past.
How to prepare for a job interview at CBW Staffing Solutions
✨Showcase Your Technical Expertise
As an Account Director, you'll need to demonstrate your technical qualifications in M&E. Be prepared to discuss specific projects where you've applied your engineering knowledge, particularly in commercial building maintenance.
✨Highlight Your Leadership Skills
This role requires strong leadership capabilities. Share examples of how you've successfully managed teams, resolved conflicts, and fostered a high-performing culture in previous positions.
✨Prepare for Client Relationship Scenarios
Since you'll be the primary client relationship manager, think of instances where you've built strong partnerships with stakeholders. Be ready to discuss your approach to maintaining client satisfaction and handling challenging situations.
✨Demonstrate Financial Acumen
Understanding financial control is crucial for this position. Prepare to talk about your experience with budgets, forecasts, and P&L management, and how you've driven profitability in past roles.
