At a Glance
- Tasks: Manage technical operations and maintenance services across high-end retail stores.
- Company: Leading facilities management service provider with a prestigious retail portfolio.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Other info: Exciting role with a focus on client engagement and technical excellence.
- Why this job: Join a fast-paced team and make a real impact in the retail sector.
- Qualifications: Qualified in Electrical or Mechanical Engineering with leadership experience.
The predicted salary is between 52000 - 78000 £ per year.
Are you an experienced Technical Services Manager with a strong background in building services maintenance? Do you enjoy managing technical operations across a dynamic and prestigious retail portfolio? If so, this opportunity could be perfect for you.
A fantastic opportunity has arisen for a Mobile Technical Services Manager to join a leading facilities management service provider, overseeing a portfolio of high-end retail stores across Central and West London. The role offers a great mix of technical responsibility, client engagement, and team leadership within an exciting and fast-paced environment.
Key Responsibilities:- Oversee the delivery of all technical and maintenance services across multiple premium retail sites.
- Manage and support on-site engineering teams, ensuring all reactive and planned works are completed to a high standard.
- Ensure full compliance with statutory regulations, health & safety, and environmental standards.
- Manage subcontractors and ensure all service level agreements (SLAs) and key performance indicators (KPIs) are achieved.
- Provide technical guidance and act as the point of escalation for complex maintenance issues.
- Produce reports, manage budgets, and support contract performance reviews.
- Maintain excellent client relationships and ensure exceptional customer service across all locations.
- Qualified in either Electrical or Mechanical Engineering (C&G, HNC, HND, or equivalent).
- Proven track record in technical facilities management, ideally within a retail or multi-site environment.
- Strong leadership and communication skills with experience managing engineering teams and contractors.
- Good understanding of building services systems (BMS, HVAC, lighting, etc.).
- Ability to manage workloads effectively across multiple locations.
Please send your CV to Katie at CBW Staffing Solutions for more information.
Technical Services Manager in Southampton employer: CBW Staffing Solutions Ltd
Join a leading facilities management service provider that values innovation and excellence in the high-end retail sector. With a strong focus on employee development, you will benefit from a collaborative work culture that encourages growth and offers competitive remuneration. Working across Central and West London, you'll enjoy the dynamic environment of prestigious retail locations while being supported by a dedicated team committed to delivering exceptional service.
Contact Details:
CBW Staffing Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in retail. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or recruiters, be ready to discuss specific projects you've managed. Highlight your experience with building services systems and how you've led teams to success.
✨Tip Number 3
Prepare for interviews by researching the company’s portfolio. Understand their values and the types of retail clients they work with. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Technical Services Manager in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in technical services management, especially in retail. We want to see how your skills match the job description, so don’t be shy about showcasing your qualifications and relevant projects!
Showcase Your Leadership Skills:Since this role involves managing teams, it’s crucial to demonstrate your leadership abilities. Include examples of how you've successfully led engineering teams or managed subcontractors in the past. We love seeing those success stories!
Highlight Compliance Knowledge:The job requires a solid understanding of health & safety and environmental standards. Make sure to mention any relevant certifications or experiences that show you’re up to speed with compliance regulations. We appreciate candidates who take this seriously!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get your application rolling!
How to prepare for a job interview at CBW Staffing Solutions Ltd
✨Know Your Technical Stuff
Brush up on your knowledge of building services systems like BMS, HVAC, and lighting. Be ready to discuss how you've managed these systems in previous roles, as this will show your expertise and confidence in handling technical issues.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing engineering teams and subcontractors. Think about specific situations where you led a team through challenges or improved service delivery, as this will demonstrate your leadership capabilities.
✨Understand the Client's Needs
Research the company and its retail portfolio. Be prepared to discuss how you would maintain excellent client relationships and ensure exceptional customer service, as this is crucial for the role. Tailor your answers to reflect their values and expectations.
✨Be Ready with Compliance Knowledge
Familiarise yourself with statutory regulations, health & safety, and environmental standards relevant to facilities management. Be ready to discuss how you've ensured compliance in past roles, as this will show your commitment to maintaining high standards.
