At a Glance
- Tasks: Support day-to-day facilities operations and manage the FM Helpdesk.
- Company: Established FM provider in Hornchurch, Essex.
- Benefits: Competitive salary up to £30,000 and permanent role.
- Other info: Office-based role with Monday to Friday hours.
- Why this job: Join a fast-paced team and enhance your skills in Facilities Management.
- Qualifications: Experience in Helpdesk and knowledge of CAFM systems required.
The predicted salary is between 30000 - 30000 £ per year.
Are you an experienced FM Administrator looking for your next opportunity? Do you want to expand your experience within a growing Facilities Management environment? This is an excellent opportunity to join an established FM provider based in Hornchurch, Essex on a Permanent basis. You will be part of a busy, fast-paced team supporting day-to-day facilities operations, where your organisational skills and attention to detail will be highly valued.
Hours of Work / Details:
- 08:30am – 17:00pm Monday to Friday (Office Based)
- Up to £30,000 per annum
- Permanent role
Key Responsibilities:
- Handling incoming and outgoing calls to support the facilities function in a professional manner
- Managing and maintaining the FM Helpdesk inbox
- Scheduling reactive maintenance call-outs and prioritising urgent requests
- Reviewing jobs logged throughout the day and allocating tasks to Engineers accordingly
- Raising and processing purchase orders and supporting invoice administration
- Issuing and closing both planned preventative maintenance (PPM) and reactive maintenance visits
- Accurately inputting and updating data within the CAFM system
- Assigning tasks via CAFM (Concept or similar system)
- Raising corrective maintenance tasks following completed PPM visits
- Supporting Office and Contract Managers with general administrative duties
- Responding to queries from engineers, clients, and management
- Organising daily workload to ensure service level agreements are met
Requirements:
- Previous Helpdesk experience within Facilities Management/Construction
- Strong general administrative background
- Working knowledge of CAFM systems (Concept or similar)
- Confident IT skills including Microsoft Office
- Strong communication and organisational skills
Facilities Helpdesk Administrator in Romford employer: CBW Staffing Solutions Ltd
As a leading HVAC/FM service provider based in Woolwich, we pride ourselves on fostering a dynamic work culture that values hands-on expertise and professional growth. Our employees enjoy competitive salaries, comprehensive benefits packages, and ample opportunities for career advancement within a supportive team environment, making us an exceptional employer for those seeking meaningful and rewarding employment in the commercial refrigeration sector.
Contact Details:
CBW Staffing Solutions Ltd Recruitment Team
