Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage helpdesk operations, schedule tasks, and support the facilities team daily.
- Company: Join CBW, a dynamic company focused on delivering top-notch facilities management.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a company pension scheme.
- Why this job: Be part of a supportive team, enhance your skills, and contribute to meaningful projects.
- Qualifications: 2+ years in admin, strong communication skills, and proficiency in Microsoft Excel required.
- Other info: Office-based role with a Monday to Friday schedule, perfect for work-life balance.
The predicted salary is between 21600 - 37800 £ per year.
Helpdesk Administrator – North Lanarkshire – Salary up to £27,000
CBW is currently recruiting for an experienced and highly organised Helpdesk Administrator to join a busy, site-based facilities team based in North Lanarkshire. Working closely with the Contract Manager, the successful candidate will play a key role in ensuring the contract achieves 100% compliance across all maintenance, reactive,…
WHJS1_UKTJ
Helpdesk Administrator employer: CBW Staffing Solutions Ltd
Contact Detail:
CBW Staffing Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools commonly used in helpdesk administration. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've effectively handled difficult situations in previous roles. This will highlight your ability to maintain professionalism under pressure, which is crucial for a Helpdesk Administrator.
✨Tip Number 3
Research the company’s values and recent projects. Being knowledgeable about their operations and demonstrating how your skills align with their goals can make a strong impression during your interview.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the role itself, which can help you tailor your approach when applying.
We think you need these skills to ace Helpdesk Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly within facilities or maintenance environments. Emphasise your customer service skills and any specific software proficiencies, especially in Microsoft Excel.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Helpdesk Administrator role. Mention your organisational skills and how you can contribute to achieving compliance across maintenance tasks. Use specific examples from your past experience to demonstrate your capabilities.
Highlight Relevant Experience: In your application, clearly outline your previous administrative roles and any experience with financial reporting or managing helpdesk functions. This will show that you understand the demands of the position and are well-prepared for the responsibilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Helpdesk Administrator.
How to prepare for a job interview at CBW Staffing Solutions Ltd
✨Showcase Your Organisational Skills
As a Helpdesk Administrator, organisation is key. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously in your previous roles. Highlight any tools or methods you used to stay organised.
✨Demonstrate Customer Service Excellence
Since the role involves significant customer interaction, be ready to share instances where you've provided exceptional customer service. Discuss how you handled difficult situations and maintained professionalism under pressure.
✨Familiarise Yourself with Relevant Software
Proficiency in Microsoft Excel is crucial for this position. Brush up on your Excel skills and be prepared to discuss how you've used it in past roles, especially for data input and financial reporting.
✨Understand the Company and Its Values
Research CBW and their facilities management approach. Understanding their values and how they align with your own can help you articulate why you're a good fit for the team during the interview.