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For Companies At a Glance
- Tasks: Assist with IT support and manage helpdesk queries daily.
- Company: Join a reputable, family-owned business in the heart of Kent.
- Benefits: Enjoy a competitive hourly rate and a supportive team environment.
- Why this job: Be part of a growing team in a newly refurbished office space.
- Qualifications: No specific qualifications required; just a willingness to learn.
- Other info: This is a temporary position with potential for future opportunities.
Temporary position - Kemsing, Kent
£15-16 p/h | Office-Based | Temporary position
CBW Staffing Solutions are currently recruiting for a Helpdesk Administrator on behalf of a highly reputable, family-owned business based in the heart of Kent. This is a fantastic opportunity to join a supportive and growing team in a newly refurbished office environment.
Key Details:
- Location: Kemsing, Kent
Helpdesk Administrator employer: CBW Staffing Solutions Ltd
Contact Detail:
CBW Staffing Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Administrator
✨Tip Number 1
Familiarise yourself with common helpdesk software and tools. Being able to demonstrate your proficiency in systems like ticketing software or customer relationship management (CRM) platforms can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills. As a Helpdesk Administrator, you'll be the first point of contact for users needing assistance, so being able to communicate clearly and effectively is crucial.
✨Tip Number 3
Research the company culture of the business you're applying to. Understanding their values and work environment can help you tailor your approach during any interviews and show that you're a good fit for their team.
✨Tip Number 4
Prepare for potential scenario-based questions. Think about how you would handle specific helpdesk situations, as interviewers often want to see your problem-solving skills in action.
We think you need these skills to ace Helpdesk Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Helpdesk Administrator position. Tailor your application to highlight relevant experience.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative skills, customer service experience, and any technical knowledge relevant to helpdesk support. Use bullet points for clarity.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for the team and how your skills can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at CBW Staffing Solutions Ltd
✨Know the Company
Before your interview, take some time to research the family-owned business. Understand their values, mission, and what makes them reputable in the industry. This will help you tailor your answers and show genuine interest.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience you have in helpdesk or administrative roles. Be ready to discuss specific examples of how you've successfully handled customer queries or managed administrative tasks.
✨Demonstrate Communication Skills
As a Helpdesk Administrator, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. You might be asked to explain technical concepts, so be prepared to simplify complex information.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could include inquiries about team dynamics, the tools they use, or opportunities for professional development. It shows you're engaged and interested in the role.
