At a Glance
- Tasks: Coordinate engineering workloads and manage customer communications for smooth operations.
- Company: Leading facilities management business in South Lanarkshire, Glasgow.
- Benefits: Salary up to £29,000, 25 days leave, and employee discounts.
- Other info: Opportunities for professional development and innovative contributions.
- Why this job: Join a dynamic team and enhance your organisational skills while making a real impact.
- Qualifications: Strong planning, communication skills, and proficiency in Microsoft Office required.
The predicted salary is between 29000 - 29000 £ per year.
CBW are looking for an experienced Contract Administrator working within facilities management to join a leading FM business based in the South Lanarkshire region of Glasgow. This role is responsible for organising engineering workloads, managing customer communications, and ensuring smooth daily operations. The position requires strong coordination skills, accurate reporting, and a proactive approach to maintaining service standards and customer satisfaction.
Key Responsibilities:
- Coordinate engineer schedules, balancing planned, reactive, and quoted works to meet operational targets.
- Manage workflow from job creation to completion, ensuring accurate documentation and timely communication with customers and internal teams.
- Handle customer queries, escalations, emails, and phone calls, providing updates and resolving issues where possible.
- Raise purchase orders, liaise with suppliers and subcontractors, and monitor material availability.
- Arrange engineer travel, accommodation, access requests, and equipment hire as required.
- Maintain accurate records across CAFM systems and customer portals, ensuring compliance with all procedures.
- Support reporting requirements and contribute to consistent service-level performance and engineer utilisation.
Person Specification:
- Strong organisational, planning, and prioritisation abilities.
- Excellent communication and interpersonal skills, with the ability to liaise across departments and with customers.
- Ability to work autonomously, take ownership, and solve problems efficiently.
- Proficiency with Microsoft Office and other IT systems.
- Dependable, punctual, and capable of maintaining high standards under pressure.
- Open to innovation, contributing ideas to improve processes, systems, and team performance.
Salary & Benefits:
- Salary up to £29,000
- 25 days annual leave (+ public holidays)
- Employee discount shopping schemes on major brands and retailers
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Contract Administrator in Glasgow employer: CBW Staffing Solutions Ltd
Join a leading facilities management business in South Lanarkshire, where your role as a Contract Administrator will be pivotal in ensuring operational excellence and customer satisfaction. With a supportive work culture that values innovation and personal growth, you'll benefit from 25 days of annual leave, employee discounts, and a variety of learning opportunities to enhance your career. This is an excellent opportunity for those seeking meaningful employment in a dynamic environment.
Contact Details:
CBW Staffing Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contract Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management sector, attend industry events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills as a Contract Administrator. This will help you tailor your responses and show them you're the perfect fit!
✨Tip Number 3
Practice your communication skills! As a Contract Administrator, you'll need to handle customer queries and liaise with various teams. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're genuinely interested in joining our team. Let's get you that job!
We think you need these skills to ace Contract Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Administrator role. Highlight your experience in facilities management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed workflows or resolved customer issues in the past. We love a good story!
Show Off Your Organisational Skills:Since this role requires strong organisational abilities, make sure to showcase your planning and prioritisation skills in your application. We want to know how you keep everything running smoothly, even under pressure!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at CBW Staffing Solutions Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Contract Administrator. Familiarise yourself with facilities management terminology and processes, as well as the specific tasks mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong coordination skills, be prepared to discuss examples from your past experiences where you've successfully managed schedules or workflows. Think of specific situations where you balanced multiple tasks and how you ensured everything ran smoothly. This will highlight your ability to handle the demands of the position.
✨Communicate Like a Pro
Excellent communication is key for a Contract Administrator. Practice articulating your thoughts clearly and confidently. During the interview, be ready to explain how you've handled customer queries or escalations in the past. This will showcase your interpersonal skills and your ability to maintain customer satisfaction.
✨Be Ready to Problem-Solve
The interviewer may present you with hypothetical scenarios related to the role. Prepare to think on your feet and demonstrate your problem-solving abilities. Share examples of how you've tackled challenges in previous roles, focusing on your proactive approach and how you took ownership of the situation.
