At a Glance
- Tasks: Manage healthcare contracts, ensuring high client satisfaction and overseeing technical aspects.
- Company: Established building maintenance contractor with a focus on healthcare.
- Benefits: Competitive salary, car allowance, flexible working options, and a supportive team environment.
- Other info: Dynamic role with opportunities for professional growth and teamwork.
- Why this job: Join a stable company and make a real impact in the healthcare sector.
- Qualifications: Electrical or mechanical qualifications and experience in healthcare maintenance management.
The predicted salary is between 73000 - 78000 £ per year.
Commercial Maintenance - Healthcare
Kent/London based - up to 73k + 5k car allowance
Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing healthcare contracts? Would you like to have the flexibility to work from the Kent based office or client's London premises? If so, this could be the role for you...
One of the established names in the commercial building maintenance industry is looking to recruit a Senior Contract Manager to work on a healthcare contract based in London. They are looking for a senior manager with a strong technical understanding and a healthcare background who will be able to provide a first class customer service and be able to organise, manage and motivate their team. Two to three days a week will be spent working out of the Kent office with travel to each of the locations as and when needed. The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:
- Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the contract responsibilities.
- Oversee all technical aspects of the contract making sure downtime is a minimum.
- Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
- Ensure contractually agreed KPIs / SLAs are met.
- Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
- Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
- Provide leadership and management to the site team as necessary.
Applicants for this role must be able to meet the following criteria:
- Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.
- Proven experience and involvement in managing healthcare maintenance businesses.
- A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
- Must be a team player committed to working in a quality and professional environment.
- Strong people management skills.
- Excellent written and verbal communication skills.
Senior Contract Manager in Dartford employer: CBW Staffing Solutions Ltd
Join a leading name in the commercial building maintenance sector, where your expertise as a Senior Contract Manager will be valued and rewarded. With a flexible work environment between our Kent office and client sites in London, we offer competitive remuneration, a supportive team culture, and ample opportunities for professional growth within the healthcare sector. Experience a workplace that prioritises client satisfaction and employee development, making it an ideal setting for those seeking meaningful and impactful employment.
Contact Details:
CBW Staffing Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Contract Manager in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare maintenance sector. You never know who might have a lead on that perfect Senior Contract Manager role. Plus, personal referrals can give you a leg up!
✨Tip Number 2
Prepare for those interviews by researching the company and its contracts. Show them you understand their business and how you can contribute to client satisfaction and contract success. We want to see that passion!
✨Tip Number 3
Don’t forget to showcase your leadership skills! Be ready to discuss how you've motivated teams and solved problems in high-pressure situations. We love hearing about innovative solutions you've implemented.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals who can help us maintain our high standards in the healthcare sector.
We think you need these skills to ace Senior Contract Manager in Dartford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Contract Manager role. Highlight your experience in managing healthcare contracts and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've ensured client satisfaction and managed teams effectively in the past.
Showcase Your Technical Skills:Since this role requires a strong technical understanding, don’t forget to mention your qualifications and any relevant technical experience. We’re keen to see how you can oversee all technical aspects of the contract!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at CBW Staffing Solutions Ltd
✨Know Your Contracts Inside Out
Make sure you have a solid understanding of the contracts you'll be managing. Brush up on key terms, KPIs, and SLAs relevant to healthcare maintenance. This will not only show your expertise but also demonstrate your commitment to delivering top-notch service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in high-pressure situations. Highlight your ability to motivate and manage people effectively, as this is crucial for the role. Think about specific challenges you've faced and how you overcame them.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've tackled issues in previous roles, particularly in healthcare settings. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your innovative solutions and prioritisation skills clearly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to client satisfaction and team management. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
