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- Tasks: Oversee hard FM services and manage a dedicated engineering team in a prestigious London property.
- Company: Leading Facilities Management service provider with a focus on quality and client satisfaction.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Why this job: Join a top-tier company and make a real impact in a vibrant commercial setting.
- Qualifications: Engineering qualification and experience in managing FM teams required.
- Other info: Monday to Friday hours with opportunities for professional growth.
The predicted salary is between 60000 - 84000 £ per year.
A fantastic opportunity has arisen to join a leading Facilities Management service provider based at a prestigious, multi-tenanted commercial property in London. CBW are currently seeking an experienced Contract Manager to oversee the delivery of all hard FM services across an iconic, recently refurbished commercial building. You will be responsible for managing a dedicated on-site engineering team of four, ensuring all planned and reactive maintenance activities are completed to the highest standards, and that the property operates efficiently on a day-to-day basis.
Hours of work: Monday to Friday - 08:00am to 17:00pm
Key duties & responsibilities:
- Report directly to the Operations Manager
- Manage agreed KPI and SLAs
- Responsible for managing the company's H&S and environmental performance on the contract
- Plan and implement building shutdowns and complex client project works
- Responsible for managing the company's quality procedures on site
- Recruitment of any new staff
- Responsible for the development of all staff, which will include annual appraisals
- Manage staff absenteeism and be responsible for disciplinary issues
- Management of client relationships on a daily basis
- Management of all reports
- Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue
- Offer technical support to both the client and the engineering team
- Responsible for the permit system
- Attend client meetings
- Financial understanding/experience (P&L etc)
Requirements:
- Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher
- Experience of service delivery across a mobile commercial portfolio (Hard Services)
- Previous experience of managing an FM engineering team
- A proven track record in commercial building maintenance
- Ability to communicate both verbally and in writing with all levels of staff and clients
- Ability to manage and prioritise a demanding and varying workload
- Excellent communication and customer service skills
Please send your CV to Katie at CBW Staffing Solutions for more information.
Contract Manager employer: Cbw Staffing Solutions Limited
Contact Detail:
Cbw Staffing Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and client relationships. We want you to feel confident and ready to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing FM services and any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved service delivery or managed a team effectively. This helps us see the impact you've made in previous roles.
Keep It Professional Yet Personal: While we love professionalism, don’t be afraid to let your personality shine through. A bit of warmth and authenticity can make your application stand out. Remember, we’re looking for someone who fits well with our team culture!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Cbw Staffing Solutions Limited
✨Know Your Stuff
Make sure you brush up on your engineering knowledge, especially in electrical or mechanical disciplines. Be ready to discuss specific hard FM services and how you've successfully managed teams in the past.
✨Showcase Your Leadership Skills
Prepare examples of how you've developed staff and handled disciplinary issues. Highlight your experience in managing KPIs and SLAs, as well as any successful client relationship management stories.
✨Be Ready for Scenario Questions
Expect questions about planning building shutdowns or handling complex projects. Think through some scenarios where you had to prioritise tasks or manage a demanding workload, and be ready to share your thought process.
✨Communicate Clearly
Since excellent communication is key, practice articulating your thoughts clearly and confidently. Be prepared to demonstrate how you can effectively communicate with both clients and your engineering team.
