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- Tasks: Oversee facilities management and ensure top-notch service delivery in a modern building.
- Company: Established FM service provider located in the heart of London.
- Benefits: Competitive salary up to £75,000, Monday to Friday hours, and career development opportunities.
- Why this job: Join a dynamic team and make a real impact on building operations and client satisfaction.
- Qualifications: Engineering qualification and experience in hard & soft services management required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 60000 - 75000 £ per year.
An exciting opportunity to work for an established FM service provider situated in Baker Street, London. CBW are currently seeking an experienced Contract Manager to oversee the delivery of all hard & soft FM services across this modern flagship building. The successful candidate will have a proven track record in facilities management and will be responsible for managing dedicated on-site engineering teams (Hard & Soft), ensuring all planned and reactive maintenance activities are completed to the highest standards, and that the properties operate efficiently on a day-to-day basis.
Hours of work: Monday to Friday - 08:00am to 17:00pm
Key duties & responsibilities:
- Report directly to the Operations Manager
- Manage agreed KPI and SLA's
- Responsible for managing the company's H&S and environmental performance on the contract
- Plan and implement building shutdowns and complex client project works
- Responsible for managing the company's quality procedures on site
- Recruitment of any new staff
- Responsible for the development of all staff, which will include annual appraisals
- Manage staff absenteeism and be responsible for disciplinary issues
- Management of client relationships on a daily basis
- Management of all reports
- Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue
- Offer technical support to both the client and the engineering team
- Responsible for the permit system
- Attend client meetings
- Financial understanding/experience (P&L etc)
Requirements:
- Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher (High desirable)
- Experience of service delivery covering both hard & soft services
- A proven track record in commercial building maintenance
- Ability to communicate both verbally and in writing with all levels of staff and clients
- Ability to manage and prioritise a demanding and varying workload
- Excellent communication and customer service skills
Contract / Facilities Manager in City of Westminster employer: Cbw Staffing Solutions Limited
Contact Detail:
Cbw Staffing Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract / Facilities Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience in managing hard and soft FM services. Highlight specific achievements that demonstrate your ability to meet KPIs and manage client relationships effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Contract / Facilities Manager in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract / Facilities Manager role. Highlight your experience in managing hard and soft FM services, and don’t forget to mention any relevant qualifications you have. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. Share specific examples of your past achievements in facilities management and how they relate to the key duties mentioned in the job description. Let us know why you’re excited about joining our team!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and ensure there are no typos or grammatical errors. We appreciate attention to detail, so let’s see that in your writing!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows you’re keen on joining us at StudySmarter!
How to prepare for a job interview at Cbw Staffing Solutions Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of both hard and soft facilities management services. Be ready to discuss specific examples from your past experience that demonstrate your ability to manage engineering teams and ensure high standards in maintenance activities.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading teams and managing client relationships. Prepare to share instances where you've successfully developed staff, handled disciplinary issues, or improved team performance. This will show your potential employer that you can handle the responsibilities of the role.
✨Understand the Financials
Familiarise yourself with key financial concepts like P&L statements, as this role requires financial understanding. Be prepared to discuss how you've managed budgets or increased contract sales revenue in previous positions, showcasing your business acumen.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as managing building shutdowns or complex client projects. Think through your approach to these scenarios in advance, so you can demonstrate your problem-solving skills and ability to prioritise effectively.