At a Glance
- Tasks: Provide email support to customers for international companies, no phone calls involved.
- Company: Join a dynamic team offering remote customer support roles worldwide.
- Benefits: Enjoy 100% remote work, flexible hours, and paid training at €10 per hour.
- Why this job: Perfect for those seeking stability and a supportive work culture without sales pressure.
- Qualifications: Must speak Korean at C1 level and have good English skills; freelancer status required.
- Other info: No fees for job application or training; long-term collaboration opportunities available.
Freelance Email Customer Support for Korean Speakers
Are you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for international companies.
What We Offer:
- 100% remote work from anywhere in the world
- Monday to Friday, daytime shifts only
- No phone calls or sales, just email support
- Fixed hourly rate of 10 euro
- Paid training before starting
- Stable and long-term collaboration
Requirements:
- C1 level Korean speaker with good English skills
- Freelancer status with the ability to issue invoices
- Reliability and strong attention to detail in written communication
You will never be asked to pay anything to get the job. Even training is paid at 10 euro per hour.
Freelance Customer Support Agent for Korean Speakers employer: Cbtalents
Contact Detail:
Cbtalents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Customer Support Agent for Korean Speakers
✨Tip Number 1
Familiarise yourself with common customer support scenarios and solutions in both Korean and English. This will help you respond effectively during any potential interviews or assessments.
✨Tip Number 2
Brush up on your written communication skills, as this role focuses on email support. Practice writing clear and concise responses to hypothetical customer queries to showcase your attention to detail.
✨Tip Number 3
Research the company and its values. Understanding their mission and customer service philosophy can give you an edge in demonstrating your alignment with their goals during discussions.
✨Tip Number 4
Network with other freelance customer support agents or join relevant online communities. Engaging with others in the field can provide insights and tips that may help you stand out in the application process.
We think you need these skills to ace Freelance Customer Support Agent for Korean Speakers
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the requirements and responsibilities of a Freelance Customer Support Agent. Highlight your relevant skills, especially your proficiency in Korean and English.
Tailor Your CV: Customise your CV to reflect your experience in customer support roles. Emphasise any previous freelance work and your ability to communicate effectively in writing, as this is crucial for email support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your language skills and attention to detail. Mention your reliability and any relevant experience that makes you a great fit for the role. Keep it concise and professional.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as strong written communication is key for this position.
How to prepare for a job interview at Cbtalents
✨Showcase Your Language Skills
Since the role requires a C1 level in Korean and good English skills, be prepared to demonstrate your proficiency. You might be asked to translate a short text or respond to a customer query in both languages during the interview.
✨Highlight Your Attention to Detail
As the job involves written communication, it's crucial to emphasise your attention to detail. Share examples from your past experiences where your careful approach made a difference in customer support or similar roles.
✨Familiarise Yourself with Email Support
Understand the nuances of email customer support, as this position does not involve phone calls or sales. Be ready to discuss how you would handle common customer issues via email and provide clear, concise responses.
✨Prepare Questions About the Role
Demonstrate your interest in the position by preparing thoughtful questions about the company and the specifics of the freelance role. This shows that you are proactive and genuinely interested in contributing to their team.