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For Companies At a Glance
- Tasks: Provide top-notch customer service and moderate content across digital platforms.
- Company: Join a leading international company focused on customer service and content moderation.
- Benefits: Enjoy a relocation package, competitive salary, and the option to work remotely.
- Why this job: Experience sunny Southern Europe while growing your career in a vibrant international environment.
- Qualifications: Fluent in French and intermediate English; problem-solving skills are a plus.
- Other info: Relocation assistance includes flights and accommodation; enjoy life in beautiful Mediterranean locations.
Possible Locations: Portugal, Spain, Bulgaria, Malta, Greece, Romania
Relocation Package Included
Are you a native or fluent French speaker with strong English skills? Are you looking for an exciting career in customer service or content moderation while enjoying the sunny climates of Southern Europe? We have the perfect opportunity for you!
About Us
We are a leading international company specializing in providing exceptional customer service and content moderation. We are expanding our team across Europe and are looking for dedicated, motivated, and skilled French-speaking individuals to join us.
Key Responsibilities
- Customer Service Representative: Provide outstanding service to customers via phone, email, and chat. Address customer inquiries, resolve issues, and ensure a positive experience.
- Content Moderator: Monitor and review user-generated content across digital platforms, ensuring it complies with company guidelines and community standards. Flag inappropriate content and take action when necessary.
Requirements
- French (B2-C1 level, for some projects only Native) and intermediate English (B1-B2 level)
- Problem-solving skills
- Previous experience in customer service or content moderation is a plus, but not mandatory
- EU Citizenship or Working VISA
- Willingness to Relocate
What We Offer
- Relocation Package: Assistance with flights and accommodation
- Possibility to work from home
- Competitive salary
- Training and career growth opportunities
- International environment
Special Offers
- Sofia, Bulgaria: 1500 euro net monthly basic salary
- Greece: Fully remote opportunities, including positions on the islands
- Jobs in Lisbon, April, with 3000 euro signing bonus and full accommodation
Life in the Sun
Imagine waking up to sunny skies and beautiful landscapes every day! With our offices in Portugal, Spain, Malta, Greece, Bulgaria, and Romania, you'll enjoy:
- Warm weather year-round
- Delicious Mediterranean cuisine
- Rich culture and history
- Affordable living
- Work-life balance
How to Apply
Email: marco.velenosi@cbtalents.com
WhatsApp: +39 3346196398
Customer Service / Content Moderator (French & English) With Relocation employer: Cbtalents
Contact Detail:
Cbtalents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service / Content Moderator (French & English) With Relocation
✨Tip Number 1
Brush up on your French and English language skills, especially in customer service terminology. Being fluent in both languages will not only help you stand out but also ensure you can communicate effectively with customers.
✨Tip Number 2
Familiarise yourself with common content moderation practices and guidelines. Understanding what constitutes appropriate content will give you an edge during interviews and show your commitment to the role.
✨Tip Number 3
Research the specific locations mentioned in the job description. Knowing about the culture, lifestyle, and benefits of living in places like Portugal or Greece can demonstrate your enthusiasm for relocating.
✨Tip Number 4
Network with current or former employees in similar roles. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview process.
We think you need these skills to ace Customer Service / Content Moderator (French & English) With Relocation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your language skills, especially your proficiency in French and English. Include any relevant experience in customer service or content moderation, even if it's informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and content moderation. Mention why you are excited about the opportunity to relocate and work in a sunny European country.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully resolved customer issues in the past. This will demonstrate your problem-solving abilities, which are crucial for this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cbtalents
✨Showcase Your Language Skills
Since the role requires fluency in both French and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking clearly and confidently in both tongues.
✨Highlight Relevant Experience
Even if you don't have direct experience in customer service or content moderation, think about transferable skills from previous jobs. Be ready to discuss how your problem-solving abilities and communication skills can benefit the company.
✨Research the Company
Familiarise yourself with the company's values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team culture, training opportunities, and what a typical day looks like in the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
