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For Companies At a Glance
- Tasks: Assist customers with queries and resolve fraud and dispute issues.
- Company: Leading customer support provider with a focus on exceptional service.
- Benefits: Relocation support, health insurance, and career development opportunities.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong customer support background and excellent English communication skills.
- Other info: Exciting opportunity for growth in a vibrant city like Lisbon.
The predicted salary is between 28800 - 43200 £ per year.
A leading customer support provider is seeking an English speaker User Support Coordinator to resolve customer queries and provide exceptional service. The ideal candidate will have a strong background in customer support, excellent English speaking skills, and experience in handling fraud and disputes. This role offers relocation support, health insurance, and opportunities for career development.
Lisbon Banking Support Specialist — Fraud & Disputes in City of London employer: Cbtalents
Contact Detail:
Cbtalents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lisbon Banking Support Specialist — Fraud & Disputes in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the banking and customer support sectors on LinkedIn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your knowledge about fraud and disputes, and think of examples from your past experiences that showcase your problem-solving skills.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Remember, you’re applying for a role where exceptional service is key, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Lisbon Banking Support Specialist — Fraud & Disputes in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support, especially in handling fraud and disputes. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for the position!
Show Off Your English Skills: Since excellent English speaking skills are a must, make sure your written application reflects that. Keep your language clear and professional, but don’t forget to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Cbtalents
✨Know Your Stuff
Make sure you brush up on your knowledge of fraud and disputes. Familiarise yourself with common issues customers face and how to resolve them. This will show that you're not just a great communicator, but also someone who understands the intricacies of the role.
✨Practice Your English
Since excellent English speaking skills are a must, practice articulating your thoughts clearly and confidently. You could even do mock interviews with a friend or use language apps to refine your skills. The clearer you are, the better you'll connect with the interviewers.
✨Showcase Your Customer Support Experience
Prepare specific examples from your past roles where you've successfully handled customer queries, especially related to fraud and disputes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for customer support, or how they handle particularly challenging cases. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
