At a Glance
- Tasks: Lead the development and security of ICT infrastructure and support services.
- Company: Join a forward-thinking council committed to community impact and sustainability.
- Benefits: Enjoy flexible working, 30.5 days leave, and professional development opportunities.
- Other info: Work in a vibrant city with great transport links and a supportive team.
- Why this job: Make a real difference in your community while advancing your ICT career.
- Qualifications: Degree in IT or equivalent experience; strong technical and leadership skills required.
The predicted salary is between 65281 - 70428 £ per year.
£65,281-£70,428 inclusive annual salary + Local Government Pension Scheme. Flexible working options (including hybrid).
About the role
We are looking for an experienced and forward-thinking ICT Technical & Infrastructure Manager to lead the delivery, development and security of the Council's ICT infrastructure and technical support services.
Key responsibilities include:
- Leading the development, security, and resilience of ICT infrastructure, systems, telephony, and technical services.
- Managing and developing the Service Desk and Technical Support teams to deliver high-quality, customer-focused services.
- Ensuring core Infrastructure systems are available, secure and aligned to business needs.
- Managing ICT contracts, suppliers, procurement, budgets, and resources to deliver value for money.
- Supporting the delivery of the Council’s ICT and Digital Strategy, including technical roadmaps and service improvements.
- Maintaining strong cyber security, compliance, backup, disaster recovery, and operational risk arrangements.
About you
We are seeking a confident ICT leader with strong technical knowledge, excellent communication skills, and a commitment to delivering secure, modern and reliable services.
You will have:
- A degree-level qualification, preferably in IT, or equivalent professional experience.
- Significant experience managing ICT infrastructure, technical operations, and service delivery.
- Strong knowledge of Microsoft 365, SharePoint, Teams, servers, networking, storage, and ICT architecture.
- Good knowledge of cyber security, data protection, compliance, and operational resilience.
- Experience leading teams, managing suppliers, budgets and technology projects.
- A customer-focused, collaborative approach with the ability to work effectively with stakeholders at all levels.
Join us to make a positive impact in our community by putting sustainability at the heart of everything we do, while living our values of trust, care, collaboration, confidence and customer focus.
In addition to working within a great team and a comprehensive salary you will have access to:
- 30.5 days basic annual leave (increasing with service) + bank holidays.
- Flexible working options.
- Reimbursement of professional fees.
- Comprehensive development and training.
- Discounted membership at selected local sports and fitness centres.
- Access to discounts and benefits via online platform.
Additional Information
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
Safeguarding
This post is subject to a Basic Disclosure Check.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Closing date for applications: 7th August 2026. Interviews are scheduled for w/c: to be confirmed.
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