At a Glance
- Tasks: Provide support for digital applications and enhance service delivery in a dynamic team.
- Company: Join a forward-thinking local government team in St Albans.
- Benefits: Enjoy flexible working, competitive salary, and 28.5 days annual leave.
- Other info: Be part of a supportive environment with great career growth opportunities.
- Why this job: Make a positive impact in your community while developing your skills.
- Qualifications: Strong communication and planning skills are essential.
About the role
You will provide first and second-line support for designated systems while developing knowledge across multiple applications, providing resilience within the team whilst supporting the wider business improvement initiatives. A key focus of the role will be supporting the Planning service, ensuring business requirements are met through the effective administration, maintenance, and development of Uniform (IDOX) and associated applications, including IDMT, DMS, Gazetteer, Public and Consultee Access, TLC, and Enterprise. You will work closely with service areas to resolve issues, implement system improvements, and deliver solutions that enhance service delivery.
About you
The successful candidate will require excellent communication and planning skills. With the ability to plan and coordinate system upgrades, maintenance, and lead system projects, ensuring minimal disruption to services and clear communication with stakeholders. We are looking for a highly motivated and forward-thinking person to join our Digital Application team. You will be joining a fast moving, busy department who provides dedicated technical support for a range of business-critical applications including Housing, Revenues, Benefits, Planning, NEC Assure and Customer Delivery.
Join us to make a positive impact in our community by putting sustainability at the heart of everything we do, while living our values of trust, care, collaboration, confidence and customer focus.
In addition to working within a great team and a comprehensive salary you will have access to:
- 28.5 days basic annual leave (increasing with service) + bank holidays.
- Flexible working options.
- Reimbursement of professional fees.
- Comprehensive development and training.
- Discounted membership at selected local sports and fitness centres.
- Access to discounts and benefits via online platform.
Additional Information
Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
Safeguarding: This post is subject to a Basic Disclosure Check.
English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Closing date for applications: 28 August 2026. Interviews are scheduled for w/c: 7 September 2026.
Digital Applications Officer in St Albans employer: CBT Clinics Ltd
CBT Clinics Ltd is an excellent employer that values its employees by offering a supportive work culture and flexible hybrid working arrangements. With opportunities for professional growth and a competitive salary, you will be part of a dynamic HR team dedicated to making a meaningful impact across the UK. The company's commitment to employee well-being and development makes it an attractive place for those seeking rewarding careers in recruitment.
