At a Glance
- Tasks: Support community initiatives and help local voices shape priorities.
- Company: Join a dedicated team in St Albans City and District.
- Benefits: Enjoy flexible working, generous leave, and a local government pension.
- Other info: Great location with excellent career development opportunities.
- Why this job: Make a real difference in communities and build meaningful relationships.
- Qualifications: Experience in community work and strong people skills required.
The predicted salary is between 32790 - 35163 € per year.
We are looking for a motivated and community‑focused Community Engagement Support Officer to join our Community Engagement team. This role plays a key part in supporting a wide range of initiatives across St Albans City and District that help communities to thrive and have a voice in shaping local priorities. Working as part of a supportive team, you will help deliver our Community Engagement work programme, including voluntary and community sector grants, the Community Lottery, and a range of events and partnership projects. This is an excellent opportunity for someone who enjoys working with communities, building relationships, and supporting projects that make a real difference to people’s lives.
What you’ll be doing
- You will support the delivery of the Community Engagement Team’s work programme by working collaboratively with colleagues, partners and communities to shape and deliver community engagement activity that reflects organisational priorities and equality, diversity and inclusion commitments.
- Through a co‑productive approach, you will help build positive relationships, support accessible engagement across the District, and ensure a diverse range of voices are heard, contributing to fair access to opportunities.
- You will also work alongside colleagues to support the administration and monitoring of Voluntary and Community Sector Grants and the Community Lottery, including data gathering and reporting, and assisting with the planning and delivery of key events such as Older People’s Day, the Parish Conference, and other engagement activity as required.
About you
- You will be a strong and reliable team player, with a collaborative approach and a genuine commitment to working alongside colleagues and partners to deliver positive outcomes for communities.
- You will bring strong people skills and a values‑led approach, with the ability to listen, communicate clearly and build positive, trusting relationships with a wide range of stakeholders, including community and voluntary organisations.
- You will have experience working in a community, voluntary, public or customer‑facing environment, supporting projects, events or funding activity.
- You will be highly organised and dependable, able to manage your workload, keep accurate records and balance competing priorities, while confidently using your initiative.
- You will be sensitive and professional when working with community organisations and challenging situations, demonstrating empathy, fairness and sound judgement.
- Experience of using data to support monitoring or reporting is welcomed, alongside a willingness to learn and develop.
St Albans is a unique English Cathedral City with a colourful history that can be seen in the Roman and medieval remains and a variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1, the District includes a cathedral, vibrant city centre and thriving town and villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
Benefits
- 26.5 days basic annual leave (increasing with service) + bank holidays.
- Local Government Pension Scheme with generous employer contributions.
- Flexible working options.
- Reimbursement of professional fees.
- Comprehensive development and training.
- Discounted membership at selected local sports and fitness centres.
- Access to discounts and benefits via online platform.
Additional Information
- Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
- Safeguarding: This post is subject to a Basic Disclosure Check.
- English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
For an informal discussion, please contact Peggy Sharp, Community Engagement Equality and Grants Officer, on peggy.sharp@stalbans.gov.uk.
The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
Closing date for applications: 25th May 2026. Interviews are scheduled for week commencing 8th June 2026. NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date, and we strongly encourage you to submit your application as soon as possible.
Contract type: Permanent.
Community Engagement Support Officer in St Albans employer: CBT Clinics Ltd
Join a dynamic and community-focused team as a Community Engagement Support Officer in the heart of St Albans, where you will play a vital role in enhancing local initiatives and ensuring diverse voices are heard. Enjoy a supportive work culture that values collaboration, offers flexible working options, and provides ample opportunities for professional development, all while being part of a vibrant city rich in history and community spirit. With generous benefits including a local government pension and discounted memberships, this position is perfect for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Community Engagement Support Officer in St Albans
✨Tip Number 1
Get to know the community! Before your interview, spend some time researching St Albans and its local initiatives. This will show your genuine interest in the role and help you connect with the interviewers.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past experiences where you've successfully engaged with communities or stakeholders. Be ready to share these stories!
✨Tip Number 3
Show your passion for community work! During the interview, express why you care about community engagement and how you envision making a difference. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the team’s projects or future initiatives. This not only shows your interest but also helps you gauge if the role is the right fit for you.
We think you need these skills to ace Community Engagement Support Officer in St Albans
Some tips for your application 🫡
Show Your Passion for Community Engagement:When writing your application, let us see your enthusiasm for working with communities. Share any relevant experiences that highlight your commitment to making a difference and how you’ve engaged with diverse groups in the past.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Community Engagement Support Officer role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read through your skills and experiences without getting lost in lengthy paragraphs.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at CBT Clinics Ltd
✨Know Your Community
Before the interview, take some time to research St Albans City and District. Familiarise yourself with local initiatives, community needs, and any recent events. This will show your genuine interest in the role and help you connect your experiences to the community's priorities.
✨Showcase Your People Skills
As a Community Engagement Support Officer, strong people skills are essential. Prepare examples of how you've built relationships in previous roles. Think about times when you’ve successfully collaborated with diverse groups or resolved conflicts, as these stories will highlight your ability to engage effectively.
✨Demonstrate Organisational Skills
This role requires managing multiple projects and priorities. Be ready to discuss your organisational strategies. Share specific tools or methods you use to keep track of tasks and deadlines, and provide examples of how you’ve balanced competing priorities in the past.
✨Emphasise Your Commitment to Inclusion
The job description highlights equality, diversity, and inclusion. Prepare to discuss how you’ve promoted these values in your work. Whether it’s through community projects or team collaborations, showing your commitment to inclusivity will resonate well with the interviewers.
