At a Glance
- Tasks: Lead soft facilities services and create a safe, efficient workplace for all.
- Company: Innovative engineering organisation at the forefront of advanced propulsion systems.
- Benefits: Competitive salary, excellent benefits, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to lead teams and enhance workplace standards.
- Why this job: Make a real impact on workplace experience and drive service improvements.
- Qualifications: Experience in Facilities Management with strong communication and stakeholder skills.
The predicted salary is between 45000 - 55000 £ per year.
Location: Kidderminster
Salary: £45,000 - £55,000 + excellent benefits
We’re supporting a highly innovative, international engineering organisation at the forefront of advanced propulsion systems, delivering complex, safety-critical products into the defence sector.
We’re looking for a proactive, people-focused Facilities Manager to lead the delivery of high-quality workplace and soft facilities services across a busy, multi-functional site. This role is all about creating a safe, efficient, and well-run environment where people can perform at their best. You’ll take ownership of day-to-day facilities operations, service partners, and team leadership — ensuring a seamless workplace experience for all stakeholders.
What you’ll be responsible for:
- Leading the delivery of soft FM services including cleaning, security, waste, catering, and front-of-house
- Ensuring a safe, compliant, and well-maintained working environment for all employees and visitors
- Managing third-party service providers, driving performance against SLAs and KPIs
- Building strong relationships with internal stakeholders and acting as a key point of contact for workplace services
- Overseeing day-to-day facilities operations and resolving issues quickly and effectively
- Supporting minor works, refurbishments, and workspace improvements
- Driving service improvements, efficiencies, and cost optimisation initiatives
- Leading, developing, and motivating on-site teams to deliver consistently high standards
- Supporting business continuity and responding to incidents or emergencies when required
What you’ll bring:
Essential:
- Proven experience in a Facilities Management role with a strong soft services focus
- Experience managing outsourced service providers and contracts
- Strong stakeholder management and communication skills
- Good understanding of health & safety and workplace compliance
Desirable:
- IOSH or equivalent H&S qualification
- Membership of a professional body (e.g. IWFM)
- Experience using CAFM or facilities systems
You’ll thrive in this role if you:
- Are highly organised and take pride in delivering a great workplace experience
- Build strong relationships and influence stakeholders
- Are proactive, solutions-focused, and calm under pressure
- Enjoy leading teams and getting the best out of service partners
- Take ownership and drive standards consistently
Why this role matters:
You’ll play a key role in shaping the day-to-day workplace experience — ensuring services run smoothly, standards are high, and the environment supports productivity, wellbeing, and engagement. If you enjoy leading from the front, improving services, and making a visible impact, this is a great opportunity to step into a role where you can truly add value.
Apply now or message me for a confidential conversation.
Facilities Manager – Soft Services in Worcester employer: CBSbutler
Join a pioneering international engineering organisation in Kidderminster, where innovation meets a commitment to employee wellbeing. As a Facilities Manager – Soft Services, you'll benefit from a supportive work culture that prioritises professional growth and development, alongside an attractive salary and comprehensive benefits package. This role offers the unique opportunity to lead a dynamic team in creating a safe and efficient workplace, making a tangible impact on the daily experiences of your colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager – Soft Services in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join relevant online groups. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects and achievements in facilities management. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to soft services and stakeholder management. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Facilities Manager – Soft Services in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Facilities Manager role. Highlight your experience in managing soft services and any relevant qualifications, like IOSH or IWFM membership.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed facilities operations and built strong relationships with stakeholders.
Showcase Your Soft Skills:We’re looking for someone who can lead and motivate teams. In your application, emphasise your communication skills and your ability to stay calm under pressure while driving service improvements.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the process quickly!
How to prepare for a job interview at CBSbutler
✨Know Your Soft Services
Make sure you brush up on your knowledge of soft facilities management services like cleaning, security, and catering. Be ready to discuss how you've successfully managed these areas in the past and how you can improve them in this new role.
✨Showcase Your Stakeholder Skills
This role requires strong stakeholder management, so think of examples where you've built relationships and influenced decisions. Prepare to share specific instances where your communication skills made a difference in your previous roles.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've handled challenges in facilities management. Think of scenarios where you resolved issues quickly and effectively, especially under pressure. This will show your proactive and solutions-focused mindset.
✨Highlight Your Leadership Experience
As a Facilities Manager, you'll be leading teams, so come ready with examples of how you've motivated and developed your staff. Share stories that illustrate your leadership style and how you ensure high standards are consistently met.
