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For Companies At a Glance
- Tasks: Support key change initiatives and manage project transitions in a dynamic IT environment.
- Company: Join a leading IT Services Provider focused on innovative software and managed services.
- Benefits: Enjoy a collaborative work culture with opportunities for professional growth and development.
- Why this job: Be part of impactful projects that drive change and enhance business processes.
- Qualifications: Experience in change management within IT, strong communication skills, and familiarity with Agile is a plus.
- Other info: Ideal for proactive individuals who excel in structured environments and enjoy multitasking.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Our client, an IT Services Provider specialising in software and managed services is looking for an organised Change & Project Coordinator to join their PMO team in Gateshead and support the delivery of key change initiatives across the organisation.
This role, situated within the Project Management Office (PMO), encompasses managing changes across software products, business processes, tools, and technologies.
What you will be doing:
You will ensure that all change initiatives are effectively assessed, documented, and transitioned into projects when necessary, coordinating their handover to Project Managers (PMs) and ensuring all relevant stakeholders are informed of project commencement.
This role involves monitoring Project Managers' workloads, managing project-related risks, and providing support to Project Managers as needed.
Other duties include:
- Co-ordinating all activities necessary to control, track, and audit changes across the organisation, including software, processes, and tools.
- Managing change requests and facilitating approvals.
- Workload reporting.
- Facilitating the conversion of approved change requests into projects.
- Ensuring all relevant stakeholders are provided with necessary documentation.
- Monitoring and reporting on Project Managers' workload distribution and providing Project Manager support.
- Oversee the progression of pipeline projects
About you:
- You will have experience in change management within a software delivery or IT environment
- Strong coordination, communication, and reporting skills
- Familiarity with Microsoft DevOps and/or ITIL/Agile is a plus
- Ability to manage multiple priorities and support cross-functional teams
If you're proactive, detail-driven, and thrive in a structured change environment, we’d love to hear from you.
Project Support Coordinator employer: CBSbutler
Contact Detail:
CBSbutler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Coordinator
✨Tip Number 1
Familiarise yourself with the specific tools and methodologies mentioned in the job description, such as Microsoft DevOps and ITIL/Agile. Having a solid understanding of these frameworks will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the IT services sector, especially those who work in project management or change coordination. Engaging with them on platforms like LinkedIn can provide you with insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully managed change initiatives or supported project managers. Highlighting your relevant skills and achievements will help you stand out as a strong candidate.
✨Tip Number 4
Stay updated on industry trends related to change management and software delivery. Being knowledgeable about current challenges and innovations in the field will allow you to engage in meaningful conversations during the interview process.
We think you need these skills to ace Project Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in change management, particularly within IT or software delivery. Use specific examples that demonstrate your coordination and communication skills relevant to the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Project Support Coordinator position. Mention how your background aligns with the responsibilities outlined in the job description, such as managing change requests and supporting Project Managers.
Highlight Relevant Skills: Emphasise your familiarity with tools like Microsoft DevOps and methodologies such as ITIL or Agile. These are key aspects of the role, so showcasing your knowledge will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at CBSbutler
✨Showcase Your Change Management Experience
Be prepared to discuss your previous experience in change management, particularly within IT or software delivery environments. Highlight specific projects where you successfully coordinated changes and the impact of those changes on the organisation.
✨Demonstrate Strong Communication Skills
Since the role requires effective communication with various stakeholders, practice articulating your thoughts clearly. Use examples from past experiences where your communication skills helped facilitate project success or stakeholder engagement.
✨Familiarise Yourself with Relevant Tools
If you have experience with Microsoft DevOps or ITIL/Agile methodologies, be ready to discuss how you've used these tools in your previous roles. If you're not familiar, do some research to understand their relevance to the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage multiple priorities and support cross-functional teams. Think of scenarios where you had to juggle various tasks and how you ensured successful outcomes despite challenges.
