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- Tasks: Manage building operations, reception duties, and provide personal assistant support.
- Company: Prestigious office in Mayfair, London with a dynamic team.
- Benefits: Competitive salary, professional development, and a vibrant work environment.
- Why this job: Be the face of a prestigious building and make a real impact on visitor experiences.
- Qualifications: Experience in customer service or building management; strong communication skills required.
- Other info: Ideal for those seeking a varied role in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking an experienced Office/Building management professional to join their team at their prestigious offices in Mayfair, London. This role is varied and combines reception, office/building management, and personal assistant duties. You will be the first point of contact for visitors and tenants, ensuring the building runs smoothly, and providing PA support to the Family Office and property owner.
Key Responsibilities include:
- Building Management & Operations
- Carrying out daily checks of the building and common areas
- Liaising with managing agents, contractors, and service providers
- Monitoring building security, visitor logs, and keys/fobs
- Ordering and managing building supplies
- Ensuring health & safety procedures are followed
- Coordinating maintenance jobs across the property portfolio
- Liaising with property management companies
- Assisting with compliance matters (HMO licences, inspections, records)
- Personal Assistant Support
- Managing diaries, meetings, and travel arrangements
- Assisting with personal and family-related bookings and tasks
- Reception & Visitor Experience
- Greeting and welcoming visitors and ensuring a welcoming environment
About you:
You will be articulate, highly organised, reliable, and able to manage multiple tasks confidently in a busy environment. You will have had previous experience in a receptionist, customer service, building management, or property-related role, with strong communication skills and a professional, friendly manner. A relevant professional certification in property management, or facilities management would be ideal. You will be proactive, discreet, and comfortable working independently, while remaining calm and tactful when handling sensitive or challenging situations. Familiarity with building security systems is an advantage. Flexibility to work shifts, including evenings or weekends when required, is essential. Applicants should ideally live in London and be comfortable being onsite every day. A Bachelor's degree in Business, Property Management, Facilities Management, or a related Social Science field would be an advantage. Proficiency in using standard office equipment, including multi-line phone systems and computer software (MS Office, email, and calendar applications).
Front of House Manager in London employer: CBSbutler
Contact Detail:
CBSbutler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management and building operations sectors. Attend local events or join online forums to meet people who can help you land that Front of House Manager role.
✨Tip Number 2
Show off your personality! When you get an interview, let your friendly and professional manner shine through. Remember, they want someone who can create a welcoming environment for visitors and tenants.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a quick email or LinkedIn message to express your enthusiasm. It shows you're genuinely interested and ready to take initiative.
✨Tip Number 4
Prepare for those tricky questions! Think about how you would handle sensitive situations or manage multiple tasks in a busy environment. Practising your responses will help you feel more confident during the interview.
We think you need these skills to ace Front of House Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Front of House Manager role. Highlight your previous experience in building management, reception, and customer service to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect candidate. Don’t forget to mention any relevant certifications or experiences.
Show Off Your Communication Skills: Since this role involves a lot of interaction with visitors and tenants, make sure your application showcases your strong communication skills. Use clear and professional language, and don’t shy away from showing your friendly side!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CBSbutler
✨Know the Building Inside Out
Before your interview, take some time to research the building and its operations. Familiarise yourself with common issues in building management and think about how you would handle them. This shows that you're proactive and genuinely interested in the role.
✨Showcase Your Communication Skills
As a Front of House Manager, you'll be the first point of contact for visitors. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed visitor experiences or resolved conflicts in previous roles.
✨Demonstrate Organisational Prowess
This role requires juggling multiple tasks. Bring a planner or digital device to the interview to show how you organise your day-to-day activities. Discuss specific tools or methods you use to stay organised and manage your time effectively.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to building management or personal assistant duties. Think through scenarios where you had to deal with difficult visitors or urgent maintenance issues, and be ready to explain your thought process and actions.
