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- Tasks: Lead and enhance quality assurance strategies in a dynamic engineering environment.
- Company: Leading UK design and manufacturing organisation in surveillance and defence sectors.
- Benefits: Competitive salary, excellent benefits, hybrid working, and half-day Fridays.
- Why this job: Make a real impact by shaping quality standards and driving innovation.
- Qualifications: Extensive experience in Quality Management and strong communication skills required.
- Other info: Join a collaborative team with opportunities for professional growth across multiple sites.
The predicted salary is between 50000 - 70000 ÂŁ per year.
We are a leading UK design and manufacturing organisation with multiple sites nationwide. We develop advanced, high‑performance products for the surveillance and defence sectors, supporting specialist customer requirements. Innovation, technical excellence and operational integrity are central to our mission.
Role Purpose: We are looking for a driven and influential Quality Manager to take ownership of our quality assurance strategy and elevate it to the next level. You will shape, lead, and continuously enhance the company’s quality framework, ensuring our policies, processes, and standards not only meet but exceed business, regulatory, and customer expectations. You will also build a strong, visible quality presence on site, championing rigorous qualification activities and delivering confident, customer‑ready acceptance testing across our full product range.
Key Responsibilities:
- Drive the ongoing development and optimisation of the Quality Management System to ensure full compliance with BS EN ISO 9001:2025.
- Produce clear, customer‑focused Quality Management Plans that set the standard for project delivery.
- Lead Quality Assurance and Quality Control activities across every stage of customer contracts, ensuring issues are identified early and resolved quickly.
- Take ownership of NCR creation, analysis, and closure for both manufacturing and in‑service issues.
- Champion effective corrective and preventive actions, ensuring root causes are eliminated and improvements embedded.
- Tackle supplier quality problems head‑on, resolving non‑compliant parts and driving vendor performance.
- Enforce strong Configuration Control, product identification, and traceability across all operations.
- Strengthen engineering documentation control by guiding teams on process adherence and best practice.
- Lead the internal audit programme, ensuring audits are completed on time and actions are closed out.
- Conduct rigorous supplier and subcontractor assessments, approving only those who meet required standards.
- Direct management of a team of ~10 team members across 3 sites.
Skills & Experience:
- Extensive Quality Management expertise within complex engineering and manufacturing environments, with a strong command of advanced quality tools, methodologies and lifecycle processes.
- Senior‑level proficiency in ISO 9001 Quality Management Systems, including hands‑on experience with ISO9001:2025 and proven capability in implementing, transitioning, and optimising systems to ISO9001:2025 requirements.
- Strong engineering foundation, ideally supported by a degree or equivalent technical qualification, enabling effective engagement with design, manufacturing, and test engineering teams.
- Highly effective communicator with the ability to influence technical and non‑technical stakeholders, drive supplier performance, and represent quality requirements with authority to customers and internal teams.
- Practical, applied experience in risk‑based quality management, including FMEA, control plans, capability studies, structured product testing, and data‑driven decision‑making to improve process capability and product reliability.
Quality Assurance Manager in Crawley employer: CBSbutler
Contact Detail:
CBSbutler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their quality assurance processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to quality management and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Quality Assurance Manager in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Assurance Manager role. Highlight your experience with ISO 9001 and any relevant quality management systems you've worked with. We want to see how your skills align with our mission of innovation and operational integrity!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can elevate our quality framework. Be sure to mention specific examples of how you've tackled quality issues in the past.
Showcase Your Leadership Skills: As a Quality Assurance Manager, you'll be leading a team. Make sure to highlight your leadership experience in your application. We love to see candidates who can inspire and drive their teams towards excellence!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at CBSbutler
✨Know Your Quality Standards
Make sure you’re well-versed in ISO 9001:2025 and any other relevant quality management standards. Brush up on how these standards apply to the role and be ready to discuss your experience with them. This shows you’re not just familiar but also capable of implementing and optimising these systems.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled quality issues in the past. Think about specific situations where you identified problems early and implemented corrective actions. Being able to articulate these experiences will demonstrate your proactive approach and ability to drive improvements.
✨Communicate Effectively
As a Quality Assurance Manager, you’ll need to influence both technical and non-technical stakeholders. Practice explaining complex quality concepts in simple terms. This will help you convey your ideas clearly during the interview and show that you can bridge the gap between different teams.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and leadership skills. Think about how you would handle supplier quality issues or lead an internal audit. Having a structured approach to these scenarios will highlight your strategic thinking and readiness for the role.
