At a Glance
- Tasks: Design, deploy, and support Cisco Telephony and videoconferencing in a secure environment.
- Company: Join a high-profile team focused on mission-critical communications systems.
- Benefits: Long-term contract work with competitive pay and opportunities for professional growth.
- Other info: 100% onsite in Stevenage; active UK SC clearance essential.
- Why this job: Shape technical strategy while resolving complex incidents in a dynamic setting.
- Qualifications: 5+ years of Cisco experience and strong communication skills required.
The predicted salary is between 45585 - 55715 £ per year.
Overview
In this role you will design, deploy and support Cisco Telephony, UC and videoconferencing in a secure, high-profile environment.
You’ll work with cross-functional teams to deliver projects, resolve complex incidents, and drive continual service improvement.
The position offers long-term contract work onsite in Stevenage, contributing to mission-critical communications systems.
You will be able to shape technical strategy and documentation while operating in a demanding security-focused context.
Responsibilities
- Deliver and support Cisco Telephony and videoconferencing projects
- Provide specialist L1/L2 support on complex incidents
- Lead major incident resolution including RCA and action planning
- Support problem management and continual service improvement
- Troubleshoot Cisco UC, voice and video environments
- Produce and maintain HLD/LLD and technical documentation
- Perform hardware and configuration testing
- Provide knowledge transfer to engineers and technical teams
- Collaborate with technical leads, SDMs and customer stakeholders
- Key requirements
- 5+ years of Cisco experience
- Cisco CUCM v12.5
- Cisco Unity Connection
- Cisco Jabber
- Cisco IP Phones
- Cisco Meeting Server (CMS)
- Cisco videoconferencing endpoints
- Cisco TMS
- VMware v7/v8
- Experience with Kurmi, Telisca, Prognosis, Peter Connects, real-time monitoring tools
- WAN/LAN networking or network security advantageous
- Active UK SC clearance is essential
- Sole UK national only
- No more than 28 days outside the UK in the last 5 years
- MOD SC clearance preferred
- 100% onsite in Stevenage
- PAYE via Umbrella company
- excellent communication
- customer-service mindset
- teamwork
- Cisco CUCM
- Cisco Unity Connection
- Cisco Jabber
Cisco Unified Communications Engineer employer: CBSbutler
Join a dynamic and supportive team as a Senior Workday Consultant in either our Manchester or Inverness offices, where we prioritise employee growth and development. Our collaborative work culture fosters innovation and offers unique opportunities to engage with global enterprise clients on complex HR transformations. Enjoy a competitive benefits package and the chance to mentor junior consultants while working in a vibrant environment that values your expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Cisco Unified Communications Engineer
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at CBSbutler that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Cisco Unified Communications Engineer
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at CBSbutler, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at CBSbutler can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at CBSbutler will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at CBSbutler
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at CBSbutler. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at CBSbutler.
