At a Glance
- Tasks: Support and develop enterprise storage and backup platforms in a dynamic environment.
- Company: Join a secure, enterprise-scale tech company in Stevenage.
- Benefits: Competitive salary, security clearance, and opportunities for professional growth.
- Other info: Collaborative team culture with excellent career advancement opportunities.
- Why this job: Make an impact in a high-profile customer environment with cutting-edge technology.
- Qualifications: Experience with NetApp storage, NAS/SAN technologies, and incident resolution.
2nd Line Storage Engineer
Onsite in Stevenage
£40,000 - 46,000 per annum
Security clearance required
Are you an experienced Storage, Backup or Infrastructure Engineer looking for your next opportunity within a secure, enterprise-scale environment?
We're looking for a 2nd Line Backup & Storage Engineer to join an established team of 2nd and 3rd Line engineers, supporting a high-profile customer environment across multiple data centres.
This is a hands-on infrastructure role where you'll be responsible for the support, administration and development of enterprise storage and backup platforms, while working closely with customers, stakeholders and wider technical teams.
The Role
You'll be responsible for maintaining the availability, performance and resilience of large-scale storage and backup environments across three data centre sites.
Your day-to-day responsibilities will include:
- Providing 2nd Line support across enterprise storage and backup environments.
- Supporting and administering NetApp storage and Cohesity backup platforms.
- Investigating and resolving incidents, service requests and problem tickets within agreed SLAs.
- Handling Severity 1 & 2 incidents and contributing to Root Cause Analysis.
- Administering NAS and SAN environments.
- Supporting VMware integration with NetApp.
- Configuring and troubleshooting storage fabric switches and SAN zoning.
- Monitoring storage capacity, performance, availability and resilience.
- Identifying potential risks and implementing appropriate remedial actions.
- Planning and carrying out storage software and firmware upgrades.
- Installing and commissioning new storage and backup hardware.
- Raising and presenting Change Requests in accordance with established change processes.
- Maintaining technical documentation and working procedures.
- Supporting continuous service improvement initiatives.
- Sharing knowledge and technical expertise with other members of the team.
What We're Looking For
We're particularly interested in candidates with experience across:
- NetApp storage in an enterprise environment.
- NetApp storage hardware.
- NAS / SAN technologies and principles.
- VMware integration with NetApp.
- Enterprise backup environments.
- Storage troubleshooting and incident resolution.
- IT Service Management / ITIL environments.
- Managing P1/P2 incidents and contributing to RCA.
- Working to defined SLAs and KPIs.
- Change and release management.
Cohesity, SAN fabric switching, zoning, storage upgrades and multi-data-centre experience would be highly advantageous.
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2nd Line Storage Engineer in Stevenage employer: CBSbutler Ltd.
As a Senior Commercial Officer at our innovative engineering and manufacturing organisation in Kidderminster, you'll thrive in a dynamic work culture that values collaboration and creativity. We offer excellent benefits, including hybrid working options, and a commitment to employee growth through exposure to high-value programmes and professional development opportunities. Join us to be part of a team that is not only shaping the future of engineering but also fostering meaningful relationships and driving business success.
StudySmarter Expert Advice🤫
We think this is how you could land 2nd Line Storage Engineer in Stevenage
✨Join Local Tech Meetups
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✨Contribute to Open Source Projects
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We think you need these skills to ace 2nd Line Storage Engineer in Stevenage
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at CBSbutler Ltd..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at CBSbutler Ltd. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at CBSbutler Ltd.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If CBSbutler Ltd. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
