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- Tasks: Lead the design and implementation of IT Catalog items in a new ServiceNow environment.
- Company: Join a forward-thinking team focused on large-scale ITSM deployments.
- Benefits: Fully remote work with competitive daily rates and flexible contract duration.
- Why this job: Make a significant impact on a greenfield project while enhancing your ServiceNow expertise.
- Qualifications: Strong experience with ServiceNow ITSM and proven implementation skills.
- Other info: Opportunity to work on complex, enterprise-level deployments in a dynamic environment.
We are seeking an experienced ServiceNow Subject Matter Expert to support a large-scale greenfield ITSM deployment, replacing an existing ServiceNow implementation.
You’ll play a key role in designing and implementing IT Catalog items with workflow automation, helping to translate current catalogue requests and business requirements into a new ServiceNow environment.
Key responsibilities:
- Lead implementation of IT Catalog items using Workflow and Flow Designer
- Support delivery of a greenfield ServiceNow ITSM deployment
- Translate existing catalogue requests and requirements into the new platform
- Provide SME-level guidance across the ServiceNow implementation
Key skills & experience:
- Strong hands-on experience with ServiceNow ITSM
- Proven implementation expertise in IT Catalog, Workflow and Flow Designer
- Experience delivering complex, large enterprise ServiceNow deployments
- Ability to bridge business requirements into technical solutions
ServiceNow SME employer: CBSbutler Ltd.
Contact Detail:
CBSbutler Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow SME
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community. Attend webinars or local meetups to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a case study of your previous ServiceNow projects. This will help you stand out and demonstrate your hands-on experience.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios. Be ready to discuss how you've tackled challenges in past deployments and how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace ServiceNow SME
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow ITSM and showcases your implementation expertise. We want to see how your skills align with the role, so don’t be shy about detailing your past projects!
Showcase Your Achievements: When writing your application, focus on specific achievements in previous roles, especially those related to IT Catalog items and workflow automation. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. Make it easy for us to see why you’re a great fit!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any updates!
How to prepare for a job interview at CBSbutler Ltd.
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow ITSM knowledge. Be ready to discuss your hands-on experience with IT Catalog, Workflow, and Flow Designer. Prepare examples of past implementations to showcase your expertise.
✨Understand the Greenfield Concept
Since this role involves a greenfield deployment, it’s crucial to understand what that means. Be prepared to explain how you would approach building a new ServiceNow environment from scratch and how you can translate existing catalogue requests into this new setup.
✨Bridge the Gap Between Business and Tech
Highlight your ability to translate business requirements into technical solutions. Think of specific instances where you've successfully bridged this gap in previous roles, as this will demonstrate your value as an SME.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current ServiceNow implementation and what challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
