Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch support for infrastructure issues and collaborate with various teams.
- Company: Dynamic tech firm located in London, fostering a collaborative environment.
- Benefits: Competitive salary, on-site work, and opportunities for professional growth.
- Why this job: Join a team where your skills will directly impact user experience and infrastructure stability.
- Qualifications: Experience in 2nd/3rd line support and familiarity with Linux and Windows environments.
- Other info: Must be eligible for DV clearance; excellent career advancement potential.
The predicted salary is between 47000 - 63000 £ per year.
Permanent opportunity
DV cleared role - must be eligible for clearance
On site working in London - near Waterloo
£55,000 - £60,000
Skills:
- Windows
- RHEL
- Vmware
- DNS
- AD
- 2nd / 3rd line support experience
My client has a requirement for a 3rd line support engineer to join their team on site in London to provide support to their infrastructure environments, to carry out the following activities:
- Trouble-shooting environmental infrastructure issues (Windows, RHEL, SAN, GPO's, WSUS, AD, AppLocker etc)
- Working with the Network, Engineering and SOC teams to trouble-shoot issues that affect End Users
- Working direct with client leads to resolve escalated incidents
- Patching and Maintenance of test and live environments to include installing Anti-Virus, WSUS, RHEL & other product updates
- Working with PKI Certificates and SIEM tooling
- Providing support to Engineering & Test teams
- AD Administration activities - accounts, groups, memberships, permissions etc
- Participating in rota for On-Call to ensure 24/7/365 support is provided
The chosen candidate will ideally be an experienced grade, with a track record of infrastructure support.
Your experience:
- Infrastructure: VMWare vSphere; Windows Server; Windows AD, DNS, WSUS and RDS; McAfee; RHEL;
- Applications (nice to have): SharePoint, SQL, Exchange, CASD
Must be eligible for DV clearance.
If you'd like to discuss this 3rd Line Engineer role in more detail, please send your updated CV to chloe.manerowski@cbsbutler.com and I will get in touch.
3rd Line Support Engineer - Linux in London employer: CBSbutler Ltd.
Contact Detail:
CBSbutler Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Support Engineer - Linux in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry and let them know you're on the hunt for a 3rd Line Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your troubleshooting skills and be ready to discuss your experience with Windows, RHEL, and VMware. We want to see you shine when it comes to demonstrating your expertise.
✨Tip Number 3
Don’t forget to showcase your soft skills! Being a 3rd Line Support Engineer isn’t just about tech knowledge; communication is key. Be prepared to talk about how you've worked with teams and resolved issues effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace 3rd Line Support Engineer - Linux in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows, RHEL, and VMware. We want to see how your skills match the job description, so don’t be shy about showcasing your 2nd and 3rd line support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your troubleshooting skills and any relevant projects you've worked on that relate to the infrastructure environments we support.
Show Off Your Soft Skills: While technical skills are crucial, don’t forget to mention your ability to work with teams and communicate effectively. We value collaboration, especially when working with Network, Engineering, and SOC teams to resolve issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at CBSbutler Ltd.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, RHEL, and VMware. Be ready to discuss specific troubleshooting scenarios you've faced in the past, as well as how you resolved them. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Understand the Role's Requirements
Familiarise yourself with the key responsibilities listed in the job description. Think about how your previous experience aligns with these tasks, especially around AD administration and patching. Prepare examples that demonstrate your ability to handle similar challenges.
✨Prepare for Scenario-Based Questions
Expect questions that require you to think on your feet. Practice articulating your thought process when troubleshooting issues, especially those affecting end users. This will help you convey your problem-solving skills clearly during the interview.
✨Show Your Team Spirit
Since this role involves working closely with various teams, be prepared to discuss how you collaborate with others. Share examples of successful teamwork, particularly in high-pressure situations, to highlight your ability to contribute positively to the team dynamic.
