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- Tasks: Install, service, and repair medical sterilisation equipment while engaging with customers.
- Company: Established manufacturer of medical sterilisation equipment with a focus on quality.
- Benefits: Competitive salary, 25 days annual leave, and opportunities for training.
- Why this job: Join a hands-on role that makes a real difference in healthcare.
- Qualifications: Electro-mechanical engineering experience and strong communication skills required.
- Other info: Flexible working hours with potential for travel and career growth.
The predicted salary is between 28000 - 42000 £ per year.
An established manufacturer of medical sterilisation equipment is recruiting a Field Service Engineer. The business specialises in autoclaves, which are used to steam-sterilise medical, dental and other reusable instruments such as surgical tools, dental equipment and needles. Clients include hospitals, dental practices, GP surgeries, tattoo parlours and prisons.
They are looking for an experienced and customer-focused Field Service Engineer to join their service team. This is a varied, hands-on role suited to an electro-mechanical engineer who enjoys working in the field, engaging with customers, and delivering high-quality technical support and training.
Key Responsibilities- Install, service and repair equipment, including breakdowns, warranty work and planned maintenance
- Plan and manage your workload efficiently, optimising travel and prioritising customer requirements
- Maintain appropriate stock of spare parts to maximise first-time fix rates
- Communicate effectively with the Team Leader, Regional Commercial Manager and office-based teams
- Complete accurate service reports and maintain detailed records
- Maintain and calibrate specialist test equipment in line with company procedures
- Deliver customer training and provide specialist product advice when required
- Identify opportunities to improve equipment performance and customer outcomes
- Work flexibly, including occasional longer days, overnight stays or covering colleagues when required
- Always work in line with company policies, quality standards and health & safety guidance
- Electro-mechanical service engineering experience
- Field-based / mobile engineering experience
- Strong communication skills and confidence delivering customer training
- Full, clean UK driving licence
- DBS clearable
Package & Benefits
Salary: £35,000 per annum
25 days annual leave plus
Field Service Engineer in Hounslow employer: CBSbutler Ltd.
Contact Detail:
CBSbutler Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Hounslow
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills and be ready to demonstrate them. As a Field Service Engineer, you'll need to showcase your electro-mechanical expertise, so brush up on your troubleshooting techniques and be prepared for hands-on assessments.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Field Service Engineer in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your electro-mechanical engineering experience and any relevant field-based roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Field Service Engineer role. Share specific examples of your customer service skills and technical expertise that align with our needs.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure to highlight your strong communication skills in your application. We love candidates who can engage effectively with clients and deliver training confidently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at CBSbutler Ltd.
✨Know Your Stuff
Make sure you brush up on your electro-mechanical engineering knowledge. Familiarise yourself with the specific equipment you'll be working with, like autoclaves. Being able to discuss technical details confidently will impress the interviewers.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've successfully engaged with clients in the past. Think about times when you delivered training or resolved issues effectively – these stories will highlight your customer-focused approach.
✨Plan Your Journey
As a Field Service Engineer, you'll be travelling a lot. Show that you can manage your time well by discussing how you would optimise travel routes and prioritise tasks. This demonstrates your organisational skills and understanding of the role's demands.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s products, service processes, and team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers.
