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- Tasks: Provide IT support, install software, and assist users with new devices.
- Company: Leading innovative tech and engineering organisation in the UK defence sector.
- Benefits: Competitive daily rate, hands-on experience, and opportunity to work on impactful projects.
- Other info: On-site role with potential for career advancement in a cutting-edge environment.
- Why this job: Join a dynamic team and enhance your IT skills while supporting essential government operations.
- Qualifications: 1st/2nd line support experience and strong customer service skills required.
The predicted salary is between 62400 - 62400 £ per year.
Location: Romsey, on-site 5 days per week
Duration: 3 Months
Rate: £260 per day inside IR35
SC security clearance is required for this role.
I am looking for an IT Support Engineer for a client of mine who are a leading innovative tech and engineering organisation operating within the UK defence and government space.
Responsibilities:
- Liaising with staff to arrange Intune deployments.
- Installing Windows images on laptops.
- Admin tasks to track progress in Excel.
- Assisting users to get used to their new devices and resolve any issues along the way.
Experience / Skills:
- General 1st/2nd line support experience.
- Customer service.
- IT technical support.
- Installing Windows.
- Installing software.
- Problem solving.
- Intune experience an advantage.
IT Support Engineer in Hampshire employer: CBSbutler Ltd.
Contact Detail:
CBSbutler Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and engineering space, especially those who work in defence. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Windows installations and Intune deployments. We want you to shine when they ask about your problem-solving abilities!
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've helped users resolve issues in the past. This will demonstrate that you're not just tech-savvy but also great at communicating with people.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community landing great roles like this IT Support Engineer position.
We think you need these skills to ace IT Support Engineer in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 1st/2nd line support experience and any relevant IT skills. We want to see how your background fits with the role, so don’t be shy about showcasing your customer service and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Engineer role. Mention your experience with Intune and Windows installations, and how you can help users get comfortable with their new devices.
Show Off Your Communication Skills: Since this role involves liaising with staff, it’s important to demonstrate your communication skills in your application. We love candidates who can clearly articulate their thoughts and make tech jargon easy to understand!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at CBSbutler Ltd.
✨Know Your Tech
Brush up on your IT support skills, especially around Windows installations and Intune. Be ready to discuss your previous experiences in 1st/2nd line support and how you've tackled technical issues in the past.
✨Showcase Your Customer Service Skills
Since this role involves liaising with staff, highlight your customer service experience. Prepare examples of how you've helped users resolve issues and made their tech experience smoother.
✨Be Excel Savvy
As admin tasks will involve tracking progress in Excel, make sure you’re comfortable discussing how you’ve used Excel in previous roles. Mention any specific functions or features you’ve utilised to manage data effectively.
✨Prepare for Security Clearance Questions
Given that SC security clearance is required, be prepared to discuss your background and any relevant checks. Familiarise yourself with the process and be honest about your history to build trust with the interviewer.