At a Glance
- Tasks: Assist in deploying Intune to business laptops and support users with their new devices.
- Company: Leading innovative tech and engineering organisation in the UK defence sector.
- Benefits: Competitive daily rate, hands-on experience, and a chance to work on impactful projects.
- Other info: Opportunity for career growth in a fast-paced environment.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: 1st/2nd line support experience and strong customer service skills.
The predicted salary is between 62400 - 62400 € per year.
Location: Romsey
5 days per week onsite
Duration: 3 Months
Rate: £260 per day inside IR35
SC security clearance is required for this role.
I am looking for an IT Support Engineer for a client of mine who are a leading innovative tech and engineering organisation operating within the UK defence and government space.
Responsibilities:
- You will assist in the deployment of Intune to business laptops. There are around 130 devices to migrate in tranche 1, followed by over 650 migrations to complete in later tranches.
- Liaising with staff to arrange Intune deployments.
- Installing Windows images on laptops.
- Admin tasks to track progress in Excel.
- Assisting users to get used to their new devices and resolve any issues along the way.
Experience / Skills:
- General 1st/2nd line support experience.
- Customer service.
- IT technical support.
- Installing Windows.
- Installing software.
- Problem solving.
- Intune experience an advantage.
If you are interested in this role, please feel free to submit your CV.
IT Support Engineer in Hampshire employer: CBSbutler Holdings
Join a leading innovative tech and engineering organisation in Romsey, where you will be part of a dynamic team dedicated to supporting the UK defence and government sectors. With a strong emphasis on employee growth and development, we offer a collaborative work culture that values your contributions and provides opportunities for skill enhancement. Enjoy the benefits of working onsite with a supportive team, ensuring that your role as an IT Support Engineer is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and engineering space, especially those who work in defence. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Intune knowledge. Since you'll be deploying it, showing that you know your stuff will definitely impress. We recommend doing a mock interview with a friend to practice your responses.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about landing that IT Support Engineer gig!
We think you need these skills to ace IT Support Engineer in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in IT support and any specific skills related to Intune or Windows installations. We want to see how your background fits the role, so don’t be shy about showcasing your achievements!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently, especially in a customer service context.
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to maintain professionalism in your written application. A friendly approach can go a long way, but make sure it aligns with the job's requirements and the company culture.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at CBSbutler Holdings
✨Know Your Tech
Make sure you brush up on your IT skills, especially around Intune and Windows installations. Be ready to discuss your previous experiences with 1st/2nd line support and how you've tackled technical issues in the past.
✨Show Off Your Customer Service Skills
This role involves liaising with staff and assisting users, so highlight your customer service experience. Think of examples where you've successfully resolved user issues or improved their experience with tech.
✨Be Organised
Since you'll be tracking progress in Excel, demonstrate your organisational skills. Bring examples of how you've managed multiple tasks or projects efficiently, and be prepared to discuss your approach to keeping everything on track.
✨Ask Insightful Questions
Prepare some questions about the company’s tech environment and the specifics of the Intune deployment. This shows your interest in the role and helps you understand what will be expected of you.