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Capacity / Demand Manager
+12 months +
+On site in Hampshire / Corsham
+DV cleared role - current active clearance is essential
+Sole British national only - due to nature of the project
+Outside IR35
We're seeking an experienced DV Cleared Demand & Capacity Manager to support the delivery of critical Defence services within a secure MOD environment.
This is an excellent opportunity for someone with a strong background in Service Management who also has a solid understanding of technical infrastructure. You'll play a key role in ensuring demand is effectively forecast, prioritised, and aligned with available resources and service capability across a complex, business-critical environment.
Working from either Hampshire or Corsham, you'll collaborate with technical teams, delivery managers, service owners, and Defence stakeholders to ensure services remain resilient, scalable, and aligned with operational priorities.
The Role
As Demand & Capacity Manager, you will be responsible for managing demand across services and ensuring the right capacity is in place to support current and future requirements.
Key responsibilities include:
- Managing demand and capacity planning across secure IT services.
- Working with service owners and technical teams to forecast resource and infrastructure requirements.
- Monitoring service performance, utilisation, and capacity trends.
- Supporting service management processes, governance, and continual service improvement.
- Identifying risks relating to capacity, performance, and service availability.
- Producing management information, reports, and recommendations for senior stakeholders.
- Working closely with project and operational teams to ensure future demand is understood and planned effectively.
Essential Experience
- Current DV (Developed Vetting) clearance.
- Previous MOD or Defence sector experience is essential.
- Strong background in IT Service Management. xgikmsk
- Experience in demand management, capacity management, or service planning.
- Good understanding of technical infrastructure, including servers, networks, hosting, or data centre environments (technical expe Please click on the apply button to read the full job description
Capacity / Demand Manager employer: CBSbutler Holdings
Join a dynamic team dedicated to supporting one of the UK's largest Government accounts, where your role as an Onboarding Compliance Administrator will be pivotal in ensuring a smooth onboarding process. Our company fosters a collaborative work culture that values integrity and excellence, offering ample opportunities for professional growth and development. With a focus on employee well-being and a commitment to maintaining high standards of security and governance, we provide a rewarding environment for those seeking meaningful employment.
