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- Tasks: Lead and manage a dynamic service desk team across various support levels.
- Company: Join a forward-thinking company dedicated to tech innovation and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a supportive work environment.
- Why this job: Be part of a collaborative culture that values your input and fosters growth.
- Qualifications: Experience in technical support management is essential; leadership skills are a plus.
- Other info: This role offers a chance to shape the future of tech support.
The predicted salary is between 38400 - 67200 £ per year.
Technical Team Manager Salary: £48k plus 3% bonus The Technical Team Manager will oversee a service desk team consisting of 1st, 2nd, and 3rd Line support technicians click apply for full job details
Lead Technical Coordinator employer: CBSbutler Holdings Limited
Contact Detail:
CBSbutler Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Technical Coordinator
✨Tip Number 1
Familiarise yourself with the latest trends in technical support and service desk management. Being knowledgeable about current technologies and methodologies will help you stand out during discussions with our hiring team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific challenges you've faced and how you overcame them, as this will demonstrate your capability to lead our technical team.
✨Tip Number 3
Network with professionals in the tech support field. Engaging with others in the industry can provide valuable insights and connections that may help you during the interview process.
✨Tip Number 4
Prepare thoughtful questions about our company culture and the technical challenges we face. This shows your genuine interest in the role and helps you assess if we're the right fit for you.
We think you need these skills to ace Lead Technical Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description for the Lead Technical Coordinator position thoroughly. Make sure you understand the responsibilities and requirements, especially regarding overseeing a service desk team.
Tailor Your CV: Highlight your experience in managing technical teams and any relevant support roles. Use specific examples that demonstrate your leadership skills and technical expertise to align with the job's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and team management. Mention how your previous experiences make you a perfect fit for the role and how you can contribute to the company's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CBSbutler Holdings Limited
✨Showcase Your Leadership Skills
As a Lead Technical Coordinator, you'll be managing a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any strategies you've used to improve team performance.
✨Demonstrate Technical Knowledge
Make sure you brush up on the technical skills relevant to 1st, 2nd, and 3rd Line support. Be ready to answer questions about troubleshooting processes, common technical issues, and how you would handle escalations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've successfully resolved conflicts or improved service delivery in a technical environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges, the company's vision for the technical department, or how success is measured in this role.
