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- Tasks: Provide expert support for Microsoft M365 Copilot and tackle complex troubleshooting challenges.
- Company: Dynamic technology services company with a focus on innovation.
- Benefits: Hybrid working model and competitive daily rate of £550 to £570.
- Why this job: Join a forward-thinking team and enhance your skills in a rapidly evolving tech landscape.
- Qualifications: Over 5 years of enterprise-level experience with Microsoft 365 and strong incident management skills.
- Other info: Exciting 10-month contract with opportunities for professional growth.
The predicted salary is between 39600 - 43200 £ per year.
A technology services company is seeking an SME for Microsoft M365 Copilot support on a 10-month contract in Sheffield. The role involves providing 3rd/4th line operational support, including incident response and complex troubleshooting.
Candidates should have over 5 years of experience with Microsoft 365 at the enterprise level, strong skills in Copilot and incident management.
This position offers a hybrid working model and a competitive daily rate of £550 to £570.
M365 Copilot SME - 3rd/4th Line Support & IR (Hybrid) in Sheffield employer: CBSbutler Holdings Limited trading as CBSbutler
Contact Detail:
CBSbutler Holdings Limited trading as CBSbutler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M365 Copilot SME - 3rd/4th Line Support & IR (Hybrid) in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Microsoft 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with M365 Copilot and incident management. This will help you stand out during interviews and showcase your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on articulating your troubleshooting process and how you've handled complex incidents in the past.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly gives you a better chance of being noticed by hiring managers.
We think you need these skills to ace M365 Copilot SME - 3rd/4th Line Support & IR (Hybrid) in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and Copilot. We want to see how your skills match the job description, so don’t be shy about showcasing your 5+ years of expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing enthusiasm and a clear understanding of what the job entails, especially around incident management and troubleshooting.
Showcase Relevant Experience: When detailing your past roles, focus on your 3rd/4th line support experience. We’re looking for specific examples of how you’ve handled complex issues and provided operational support in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity in Sheffield!
How to prepare for a job interview at CBSbutler Holdings Limited trading as CBSbutler
✨Know Your M365 Inside Out
Make sure you brush up on your Microsoft 365 knowledge, especially around Copilot features. Be ready to discuss specific use cases and how you've leveraged M365 in past roles. This will show your expertise and confidence.
✨Showcase Your Troubleshooting Skills
Prepare to share examples of complex troubleshooting scenarios you've handled. Think about the steps you took, the tools you used, and the outcomes. This will demonstrate your problem-solving abilities and experience in 3rd/4th line support.
✨Understand Incident Management Processes
Familiarise yourself with incident management frameworks like ITIL. Be prepared to discuss how you prioritise incidents and manage escalations. This knowledge will highlight your capability in handling operational support effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to M365 Copilot and their support processes. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
