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- Tasks: Lead the design and implementation of IT Catalog items in a new ServiceNow environment.
- Company: Join a forward-thinking team on a large-scale ITSM deployment.
- Benefits: Fully remote work, competitive daily rate, and flexible contract duration.
- Why this job: Make a significant impact by transforming IT services with your expertise.
- Qualifications: Strong experience with ServiceNow ITSM and proven implementation skills.
- Other info: Opportunity to work on a greenfield project with career growth potential.
Fully remote
3-6 months+
Inside IR35
£525 - £550 a day
We're seeking an experienced ServiceNow Subject Matter Expert to support a large-scale greenfield ITSM deployment, replacing an existing ServiceNow implementation.
You'll play a key role in designing and implementing IT Catalog items with workflow automation, helping to translate current catalogue requests and business requirements into a new ServiceNow environment.
Key responsibilities:
- Lead implementation of IT Catalog items using Workflow and Flow Designer
- Support delivery of a greenfield ServiceNow ITSM deployment
- Translate existing catalogue requests and requirements into the new platform
- Provide SME-level guidance across the ServiceNow implementation
Key skills & experience:
- Strong hands-on experience with ServiceNow ITSM
- Proven implementation expertise in IT Catalog, Workflow and Flow Designer
- Experience delivering complex, large enterprise ServiceNow deployments
- Ability to bridge business requirements into technical solutions
If you'd like to discuss this ServiceNow SME role in more detail, please send your updated CV to (url removed) and I will get in touch.
ServiceNow SME employer: CBSbutler Holdings Limited trading as CBSbutler
Contact Detail:
CBSbutler Holdings Limited trading as CBSbutler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow SME
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community. Attend webinars or local meetups to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous ServiceNow projects. This can really help you stand out when chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios. Think about how you’d tackle specific challenges in a greenfield deployment – this will show you’re ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace ServiceNow SME
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow ITSM and any relevant projects you've worked on. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the ServiceNow SME role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Showcase Your Technical Skills: Since this role requires strong hands-on experience with ServiceNow, make sure to detail your proficiency with IT Catalog, Workflow, and Flow Designer. We love seeing concrete examples of how you've implemented these in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at CBSbutler Holdings Limited trading as CBSbutler
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow ITSM knowledge. Be ready to discuss your hands-on experience with IT Catalog, Workflow, and Flow Designer. Prepare specific examples of past projects where you’ve successfully implemented these features.
✨Understand the Greenfield Concept
Since this role involves a greenfield deployment, it’s crucial to understand what that means. Be prepared to talk about how you would approach starting from scratch and what strategies you’d use to ensure a smooth transition from the existing implementation.
✨Bridge the Gap
You’ll need to demonstrate your ability to translate business requirements into technical solutions. Think of examples where you’ve successfully bridged this gap in previous roles and be ready to share them during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s current ServiceNow setup and their vision for the new deployment. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
