At a Glance
- Tasks: Troubleshoot and resolve complex telephony and video conferencing issues in a defence environment.
- Company: Major defence organisation with a focus on advanced communication technologies.
- Benefits: Competitive daily rate, hands-on experience, and opportunities for professional growth.
- Other info: Active SC clearance required; exciting projects await!
- Why this job: Join a dynamic team and enhance critical communication services that make a difference.
- Qualifications: Strong experience with Cisco Unified Communications and troubleshooting skills.
The predicted salary is between 48060 - 58740 £ per year.
Rate: £515 per day inside IR35
Contract: 4-month rolling
Location: Portsmouth
Active SC clearance is required for this role.
We're looking for a technically strong Cisco Unified Communications Engineer to support and maintain critical telephony and video conferencing infrastructure within a major defence environment. This is a hands-on engineering role where you'll take ownership of complex technical issues, support enterprise collaboration platforms and help ensure the continued reliability and performance of essential communications services.
Responsibilities:
- Troubleshooting and resolving complex Level 2 and Level 3 incidents across Cisco telephony and video conferencing infrastructure.
- Supporting and maintaining Cisco Unified Communications environments, including CUCM, Unity Connection, Jabber and Cisco IP Phones.
- Managing and supporting Cisco Webex and video conferencing technologies, including TMS and Pexip.
- Investigating and resolving SIP and H.323 connectivity and configuration issues.
- Supporting hardware and software requests, infrastructure changes and ongoing technical projects.
- Maintaining technical documentation, operational procedures and knowledge bases.
- Providing technical guidance and knowledge transfer to wider operations teams.
Experience Required:
- Strong hands-on experience across Cisco Unified Communications, particularly: Cisco CUCM, Unity Connection, Jabber and IP telephony.
- Cisco Webex and video conferencing infrastructure.
- Cisco voice gateways and associated telephony infrastructure.
- SIP and H.323 protocols.
- L2/L3 troubleshooting within enterprise environments.
Desirable experience:
- VMware vSphere and vSAN.
- Kurmi, Telsica and PeterConnects.
- WAN/LAN networking and network security.
- Windows environments and general systems administration.
If you have strong Cisco Unified Communications experience and are interested in this role or wish to apply, please feel free to submit your CV.
Senior Cisco Unified Communications Engineer employer: CBSbutler Holdings Limited trading as CBSbutler
As a Compliance Team Leader in Newcastle, you will join a dynamic and supportive work environment that prioritises employee development and teamwork. The company fosters a culture of collaboration and inclusivity, offering opportunities for personal growth and career advancement while ensuring a customer-oriented approach. With competitive pay and the potential for a permanent position, this role is perfect for those looking to make a meaningful impact in the financial services sector.
Contact Details:
CBSbutler Holdings Limited trading as CBSbutler Recruitment Team
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We think you need these skills to ace Senior Cisco Unified Communications Engineer
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